Microsoft Outlook 2003: Advanced

Course Overview

This course teaches advanced-level functions and features of Outlook 2003. Students will learn how to create custom toolbars, customize the menu bar and Navigation pane, use advanced search options, set and remove filters, and sort, group, and set rules for messages. They'll also learn how to work with notes, the Journal, advanced Calendar features, message templates, forms, public folders, newsgroups, and Outlook's security features. This course is approved courseware for Microsoft Office Specialist certification.

Microsoft are one of the world's popular software companies, this Outlook course will help keep your skills up to date.

Related Courses

• Microsoft Outlook 2003: Introduction for Beginners
• Microsoft Outlook 2003: Intermediate

Audience

This course is designed for delegates who are already using Microsoft Office Outlook, and wish to extend their knowledge to make best use of the tools Office Outlook 2003 provides.

Prerequisites

It is essential that the delegate has successfully completed either the Windows NT/2000/XP Introductory course, or has gained similar knowledge within the work environment.

Course Outline

Managing Outlook Data

• Personal Folders
• Archiving Folder contents
• Field Chooser and Group By
• Sort/Filter
• Automatic Formatting
• Custom Views
• Office Documents
• Import/Export Data
• Insert Item
• Security

Email tools

• Mail Format and Templates
• Rules Wizard
• Public Folders and Conversation folders
• Office Email
• Routing slips
• Shared Attachments

Scheduling

• Delegate permissions
• Managing Resources
• Printing Calendar details
• vCalendar and iCalendar
• Online meetings
• Save as Web Page

Contacts

• Creating Contacts from email
• Sending letters to Contacts
• Mail Merge
• Activity details
• VCard
• Custom Fields in Contacts

Extending Outlook

• Navigation Pane shortcuts
• Rules and Alerts
• Customising the toolbars
• Folder Permissions
• Adding mailboxes to the Folder List
• Simple Forms
• Working offline (synchronising folders)
• Cached Exchange Mode