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Microsoft SharePoint Governance: Best Practices for Managing SharePoint Environment

Course Code: 957      Days: 3

Course Overview

Without proper planning and oversight, SharePoint sites can become difficult to control and manage. It is critical to implement a process that aligns business objectives with site implementation. A governance plan establishes the balance between proper control mechanisms and the innovative use of SharePoint collaboration. The plan is a road map for deploying and maintaining the efficient use of SharePoint technologies. In this course, you determine the critical components of a governance plan to maximise your organisation's return on its SharePoint investment.

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Audience

SharePoint administrators and site managers, including project managers, business analysts, and those responsible for the implementation of SharePoint technologies.

Skills Gained

You will learn how To

  • Develop a consistent management approach for your successful SharePoint environment
  • Establish a governance body and plan for your organisation
  • Employ SharePoint taxonomies and hierarchies to improve management processes
  • Align the roles and procedures of your governance teams to maintain continuity
  • Create effective communication and training plans for organisation-wide adoption
  • Leverage tools and techniques to implement governance within your organisation

Course Outline

Workshop Course

Throughout this course, you gain practical experience developing a SharePoint governance road map. Workshops include:

  • Identifying the business need for SharePoint
  • Assessing key challenges to prevent common SharePoint deployment failures
  • Establishing SharePoint governance team roles, responsibilities and tasks
  • Discussing SharePoint usage policies
  • Reviewing a stakeholder communication and training plan
  • Aligning your IT and SharePoint support strategies

Applying Governance to SharePoint

Defining governance

  • Establishing team roles and responsibilities
  • Guiding the application of SharePoint technologies
  • Aligning corporate, IT and SharePoint policies

Designing a SharePoint governance road map

  • Identifying and prioritising the components of a plan
  • Developing the plan in stages
  • Exploring relevant taxonomies and hierarchies

Establishing project goals

  • Defining deliverables
  • Selecting the team

SharePoint fundamentals

  • Reviewing basic SharePoint elements
  • Building sites for SharePoint governance

Examining case studies

  • Correlating corporate size to fit the governance plan
  • Analysing the governance plan to assess potential risk
  • Identifying compliance requirements

Establishing Governance Hierarchies

Employing SharePoint in the business environment

  • Determining information requirements
  • Assessing site hierarchies to satisfy business objectives
  • Structuring usage and content taxonomies
  • Analysing a SharePoint governance model

Addressing scalability

  • Evaluating the impact of scalability on your plan
  • Ensuring your plan complements the organisational footprint

Determining Roles and Responsibilities

Establishing a SharePoint governance team

  • Defining the roles within the team
  • Developing a team life cycle
  • Differentiating strategic vs. tactical team objectives

Establishing individual roles

  • Highlighting IT, SharePoint and business roles
  • Determining appropriate skillsets for your team
  • Performing a skillset gap analysis

SharePoint Operations and Usage Policies

Reviewing initial operational requirements

  • Gathering business requirements for SharePoint
  • Identifying routine tasks
  • Evaluating proper operating procedures documentation

Setting SharePoint policies

  • Establishing site provisioning standards
  • Addressing the need for change management to ensure plan continuity
  • Focusing on regional issues

Integrating multitiered support

  • Identifying the need for a multilevel support network
  • Assessing lines of communication and functions
  • Incorporating SharePoint into your IT support infrastructure

Ensuring User Adoption with Communications and Training

Communicating for success

  • Selling the benefits of a governance plan
  • Building a stakeholder-focused communication plan

Stakeholder communications

  • Selecting your communication medium
  • Leveraging SharePoint collaboration tools for message delivery

Training the organisation

  • Identifying different training requirements
  • Selecting from various training methods
  • Developing a comprehensive training plan

Validating SharePoint Governance Strategies

Applying a change control mechanism

  • Employing a change management process
  • Identifying the need for a change request site
  • Assessing the need to build a change request site to facilitate the approval process

Scheduling governance reviews

  • Assigning plan ownership to the governance
  • Reviewing the governance plan maintenance
  • Incorporating lessons learned

Tools for Success

  • Applying best practices
  • Ensuring continuity with checklists and templates
  • Discovering key resources to use within your organisation


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