Microsoft Windows 7: Supporting Microsoft Windows 7 Desktop

Course Overview

This course will allow delegates to describe the Windows 7 operating systems that are available, install, configure and maintain Windows 7 as part of a corporate network.

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Related Courses

• Microsoft Windows 7: Planning and Managing Windows 7 Desktop Deployments and Environments
• Microsoft Windows 7: Updating your Technology Skills from Windows XP to Windows 7: Beta
• Microsoft Windows 7: A Comprehensive Introduction
• Microsoft Windows 7: Deploying and Managing Windows 7
• Microsoft Windows 7: Enterprise Desktop Support Technician
• Microsoft Windows 7: Enterprise Desktop Support Technician (previously M6293)
• Microsoft Windows 7: Supporting Windows 7 Desktops in the Enterprise
• Microsoft Windows 7: Introduction - Level 1
• Microsoft Windows 7: Level 2
• Microsoft Windows 7: Beta for IT Professionals

Audience

Administrators and support personnel who will be administering Windows 7, and want to keep up to date with Microsoft operating systems

Prerequisites

Delegates should have some familiarity with Windows XP in a Company network environment, or similar operating systems. Attending a Comptia A+ or equivalent knowledge is recommended.

Course Outline

Introducing Windows 7

• Welcome to Windows 7
• What's New
• The Different Editions of Windows 7
• Attended Installation of Windows 7
• Attended Installations and Automated Installations
• Pre-requisites and Planning
• Performing an Installation on New Hardware
• Upgrading a Vista PC to Windows 7
• Activating Windows
• Migrating User Setting and Files

Account Administration and Domain Integration

• Accounts Introduction
• Managing Local Accounts
• Joining a Domain and Using Domain Accounts
• Profiles
• Groups
• Rights
• User Account Control
• Parental Controls

Configuring Windows 7

• The Desktop Look and Feel
• Taskbar Features
• Internet Explorer
• Control Panel and the Registry
• System Settings
• Services

Configuring the File System

• Windows File Systems
• NTFS Security and Permissions
• Other NTFS Attributes
• Moving and Copying NTFS Files and Folders
• Sharing Folders

Administration Tools

• The Microsoft Management Console
• Command Line Administration
• Windows PowerShell
• Remote Desktop Connections
• Installing Network Administrative Tools

Networking Windows 7

• Networking Overview
• Networking and Sharing Centre
• Configuring and Testing IP Address
• The Windows Firewall
• VPN
• Home Group
• Direct Access Overview

Hardware Devices and Drivers

• Hardware Overview
• Troubleshooting Hardware
• Advanced power Management
• USB Device Support

Managing Disks

• The Disk Management Console
• Basic, Dynamic and GPT Storage Volumes
• Troubleshooting Disk Problems
• Disk utilities
• Disk Performance
• BitLocker

Boot Process and Trouble Shooting Tools

• The Windows 7 Boot Process
• Trouble Shooting Tools
• System Protection
• Windows Backup and Restore
• Windows Recovery Environment
• Task Manager
• Resource Monitor
• System Configuration
• Event Viewer
• Action Centre
• Advanced Performance Tools

Group Policy Overview

• Introducing Group Policies
• Local Policies
• Active Directory Group Policies
• Creating a Simple User Group Policy
• Creating a Simple Machine Policy
• New Group Policy Functionality
• Preferences and Targeting
• Creating a Sample Preference Policy
• Trouble Shooting Group Policy

Supporting Applications

• Programme Compatibility
• Introduction to the Application Compatibility Toolkit
• Application Control Policies
• Windows XP Mode

Printing

• Printer Terminology
• Windows 7 Printing Enhancements
• Connecting to Printers
• Printer Properties
• The Print Management Console
• Web Based Printers

Additional Security

• Basic Security
• Windows Updates
• Windows Defender
• Ant-Virus Software

Automated Deployments Overview

• Deployment Overview
• Sysprep
• Windows Image File Format
• Windows Pre-Installation Environment
• Windows Automated Installation Kit
• Image X
• Answer Files
• Windows System Image Manager
• Windows Deployment Services