Microsoft Exchange 2010: Planning, Deploying and Managing Microsoft Exchange 2010 Unified Messaging

Course Overview

Students will learn upgrading from Microsoft Exchange Server 2007 UM to Exchange 2010 UM, Microsoft Office Communications Server 2007 integration, and tools and processes to support Unified Messaging planning, installation/setup, and implementation.

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Related Courses

• Microsoft Exchange Server 2010: Installing, Configuring, and Maintaining Microsoft Exchange Server 2010
• Microsoft Exchange Server 2010: What's New in MS Exchange Server - First Look and Hands on Lab
• Microsoft Exchange Server 2010: Installing and Managing Exchange Server 2010 Introduction
• Microsoft Exchange Server 2010: Building an Exchange Server 2010 Enterprise Infrastructure
• Microsoft Exchange Server 2010: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
• Microsoft Exchange Server 2010: Administration
• Microsoft Exchange Server 2010: New Features for Exchange 2000/2003 Administrators
• Microsoft Exchange Server 2010: What's New in Microsoft Exchange Server 2010
• Microsoft Exchange Server 2010: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
• Microsoft Exchange 2010 Power Camp

Audience

This course is intended for customers who have a prior understanding of Exchange Server 2007 Unified Messaging features and functionality. The course is also targeted at early adopters of Exchange 2010 who need information on new features, deployment concerns, prerequisites, and best practices. This includes Consultants, Architects, and IT Professionals in the field who need detailed information on the tools and processes available to support Exchange Unified Messaging.

Skills Gained

After completing this course, students will be able to: - Make use of the new features available in Exchange 2010 Unified Messaging. - Identify Unified Messaging deployment planning concerns, including prerequisites and deployment scenarios. - Describe the considerations involved in deploying an Exchange 2010 Unified Messaging solution. - Determine which deployment type best suits their organization's requirements and understand its impact on deployment tasks and processes. - Configure Exchange 2010 Unified Messaging components. - Implement Exchange 2010 Unified Messaging features and policies. - Use Exchange 2010 Unified Messaging tools.

Course Outline

Lesson 1: Overview of Exchange 2010 Unified Messaging

• Introduction to Exchange 2010 Unified Messaging
• Overview of Changes to Unified Messaging in Exchange 2010
• Arbitration Mailbox
• Improved Name Resolution

Lesson 2: Exchange 2010 Unified Messaging Architecture

• Exchange 2010 Unified Messaging Server Topologies
• Exchange 2010 Unified Messaging Logical Design
• Exchange 2010 Unified Messaging Server Capacity Planning
• Exchange 2010 Unified Messaging Availability
• VoIP Gateway Capacity Planning and Ports Calculation
• Exchange 2010 Unified Messaging Audio Codecs

Lesson 3: Exchange 2010 Unified Messaging Setup and Language Support

• Changes in Exchange 2010 Unified Messaging Setup
• Installing the Exchange 2010 Unified Messaging Server Role
• Internationalization
• Lab : Installing a Language Pack
• Lab : Removing a Language Pack

Lesson 4: Upgrading Exchange Server 2007 to Exchange 2010 Unified Messaging

• Upgrade Requirements and Scenarios
• Adding an Exchange 2010 UM Server to an Existing Exchange Server 2007 UM Environment
• Call Flow After Introducing an Exchange 2010 Unified Messaging Server
• Migration Issues
• Lab : Exploring Exchange Server 2007 Unified Messaging Objects Before and After Upgrade
• Lab : Examining Network Trace for Different Call-routing Scenarios

Lesson 5: Call Answering Rules

• Call Answering Rules Overview
• Administering Call Answering Rules
• Troubleshooting Issues with Call Answering Rules
• Lab : Working with Call Answering Rules
• Lab : Troubleshooting with MFCMapi

Lesson 6: Voice Mail Preview

• What Is Voice Mail Preview?
• Voice Mail Preview User Administration and Experience
• Lab : Verifying Voice Mail Preview Settings
• Lab : Observing How Voice Mail Preview Works and Fails

Lesson 7: Protected Voice Mail

• Overview of Protected Voice Mail
• Active Directory Rights Management Service
• Supported Protected Voice Mail Operations
• Implementing Protected Voice Mail
• Lab : Configuring RMS
• Lab : Configuring Protected Voice Mail

Lesson 8: Message Waiting Indicator

• Overview of Message Waiting Indicator
• Configuring Message Waiting Indicator
• Message Waiting Indicator Design and Support Issues
• Lab : Verifying Message Waiting Indicator Settings
• Lab : Setting Up SMS Text Message Notifications

Lesson 9: Faxing with Exchange 2010 Unified Messaging

• Overview of Faxing with Exchange 2010 Unified Messaging
• Configuring Exchange 2010 Unified Messaging Faxing
• Lab : Verifying Fax Provisioning
• Lab : Changing Fax Configuration

Lesson 10: Integrating Office Communications Server 2007 R2 with Exchange 2010 Unified Messaging

• Exchange 2010 Unified Messaging and Office Communications Server 2007 R2 Integration
• Exchange 2010 Unified Messaging Integration with Office Communications Server 2007 R2 Enterprise Voice
• Office Communications Server 2007 R2 Integration with Outlook Web App
• Lab : Integrating Office Communications Server 2007 R2 and the Outlook Web App Chat Feature

 

Microsoft Exchange 2010: Planning, Deploying and Managing Microsoft Exchange 2010 Unified Messaging / M10508

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