Microsoft Lync Server 2010: Deploying, Configuring, and Administering Microsoft Lync Server 2010

Course Overview

This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this coursebuild on each other to create asolution thatincludes IM andPresence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664

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Related Courses

• Microsoft Lync Server 2010: Planning and Designing a Microsoft Lync Server 2010 Solution
• MCITP: Microsoft Lync Server 2010 Administrator Certification
• LYNC Server 2010 Voice Ignite

Audience

This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years' experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.

Skills Gained

After completing this course, students will be able to:

• Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
• Deploy Lync Server 2010
• Configure users and rights using Role Based Access Control (RBAC)
• Deploy and manage Lync 2010 clients
• Configure and manage external user access using the Edge server role
• Deploy basic Enterprise Voice functionality
• Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
• Configure the Response Group Service, including agent groups, queues, and workflows
• Configure and manage conferencing
• Configure and use archiving and monitoring
• Perform back up and restore of Lync Server 2010 critical data
• Improve bandwidth management using Call Admission Control (CAC)
• Configure and deploy Enhanced 9-1-1
• Configure a Survivable Branch Server for a branch office

Examinations

• Microsoft® >>

• MCITP Microsoft Certified IT Professional >>

• Microsoft Lync Server >>

• Exam 70-664 MCITP: Lync Server Administrator 2010 >>

Prerequisites

In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:

• The difference between TDM and VoIP
• Gatewaysand PBX
• Session Initiation Protocol (SIP)
• Codecs
• Dialing plans Students should also understand the following general concepts:
• Networking fundamentals, including TCP/IP/UDP, DNS
• Active Directory principles and management
• Windows Server 2008 fundamentals
• Public Key Infrastructure (PKI)
• Exchange Messaging concepts
• PowerShell basics
• SQL Server concepts and operation

Course Outline

Module 1: Features and Architecture of Microsoft Lync Server 2010

This module introduces the architecture and topology of LyncServer2010. It also explains a high-level overview of Lync Server 2010 features and capabilities, including enhanced social networking capabilities, and the improved administrative experience provided by the Central Management Store and the Lync Server Control Panel. Additionally, it provides an overview of the new Topology Builder tool.

Module 2: Deploying Microsoft Lync Server 2010

This module introduces the planning and implementation tasks necessary deploying MicrosoftLyncServer2010 Enterprise Edition. It also explains the LyncServer2010 infrastructure requirements, the topology design and publishing process, as well as the steps required to prepare MicrosoftActiveDirectoryDomain Services (AD DS), deploy a Front End server and pool, and prepare for the deployment of the remaining server roles.Lessons

Module 3: Configuring Users and Rights in Microsoft Lync Server 2010

This module explains how to configure and manage users in Lync Server2010. It describes the configuration management options in LyncServer2010, including the LyncServer Control Panel and the LyncServer Management Shell. It also covers the basic syntax for working in MicrosoftWindowsPowerShell. Additionally, it describes the Role Based Access Control (RBAC) administrative model in LyncServer2010, and highlights the predefined roles and the process to create new custom roles.

Module 4: Client and Device Deployment and Management

This module explains how to effectively manage desktop clients and devices in a Microsoft LyncServer2010 environment. It describes how to create and define client and user policies in LyncServer2010, as well as new procedures for deploying clients and devices.

Module 5: External User Access

This module explains how to support external access in a Microsoft LyncServer2010deployment. It describes the features and functionality of the Edge Server that support user communication and collaboration with external users, and internal user access to public IM services. Additionally it explains how to configure network routing for the Edge Server, obtain and install certificates, and create and modify Access Edge Policies for federated, remote, and public scenarios.

Module 6: Configuring Basic Enterprise Voice Functionality

This module provides an overview of the major components, features and topology requirements of Microsoft LyncServer2010 Enterprise Voice. It explains the capabilities and components that are new or enhanced in Lync Server 2010. It also describes how to prepare, configure, and deploy basic Enterprise Voice functionality.

Module 7: Extending Enterprise Voice Functionality

This module explains how to configure policies, routes, and usage records. It also describes how to implement the call park and unassigned number features.

Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration

This module describes the prerequisites for integrating ExchangeServer2010 UM with LyncServer2010. It also explains how to create and configure a UM dial plan. Additionally, it covers how to use the tools and services needed to integrate ExchangeServer2010 UM with LyncServer2010. Finally it explains how to enable a user for UM integration with LyncServer2010.

Module 9: Implementing Response Groups

This module introduces the Response Group Service and the changes that have been implemented with Microsoft Lync Server 2010. It describes RGS components, including queues, agent groups, workflows, and interactive workflows. It also explains how to use tools such as Lync Server Control Panel, Lync Server Management Shell, and Response Group Configuration Tool to manage workflows.

Module 10: Conferencing in Microsoft Lync Server 2010

This module introduces conferencing in Lync Server 2010. It also explains dial-in conferencing in Lync Server 2010 and how to manage and administer conferencing policies.Lessons

Module 11: Monitoring and Archiving

This module describes the features and configuration of the Monitoring and Archiving services. It also explains how to interpret the Quality of Experience (QoE) reports and use this information to better manage and deliver a high-quality user experience for Microsoft Lync Server 2010.

Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010

This module explains the requirements for high availability as well as the requirements for the Domain Name System (DNS) load balancing feature. It also describes the tools and methods for successfully backing up and restoring a Lync Server 2010 environment. Additionally, it explains how to backup and restore and export and import critical Lync Server 2010 data.

Module 13: Call Admission Control

This module introduces Call Admission Control (CAC) in Lync Server 2010 and describes the various components. It explains how to deploy and use CAC bandwidth management to help prioritize and control allocation of network resources to real-time communications sessions.

Module 14: Deploying and configuring Enhanced 9-1-1

This module introduces Location Information Server (LIS), which builds on Enhanced 9-1-1, technology to provide location information to users of a network. It explains how to deploy and configureLIS for use with or without Enhanced 9-1-1.

Module 15: Voice Resiliency Features of Lync Server 2010

This module describes the voice resiliency features of Lync Server 2010. It explains how voice resiliency is used to provide continuous Enterprise Voice service so that users can continue making and receiving calls, even if the central site or the WAN link from a branch to its central site becomes unavailable. It also explores multiple failure scenarios such as central site failover, branch site failover, and WAN failover.