Course Overview
This course will focus on installing, configuring, maintaining and troubleshooting the Microsoft Windows XP operation system. The course does not rely on delegate knowledge of NT, 2000 or any other Microsoft technology but for delegates with this knowledge the course will concentrate on new features of XP.
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Audience
Technical staff, with a good computing background, who, will work with Windows XP.
Skills Gained
By the end of the course delegates will be able to:
- Install and upgrade Windows XP.
- Troubleshoot Windows XP.
- Describe the boot up process.
- Secure Windows XP systems.
- Manage disks, volumes and filesystems.
- Backup and restore Windows XP.
- Monitor Windows XP.
Prerequisites
Hands-on experience of Microsoft products would be beneficial.
Course Outline
Product overview
What is XP? New features, XP variants.
Installation
Methods, CD install, basic process, product activation, dynamic updates, uninstall, remote and automated installations, image installation.
Basics
Logging on, New start menu, Webview technology, file grouping,
Administration tools
Control panel, system tools, task manager, MMC, Computer management, Event viewer, auditing.
The registry
Overview, XP architecture, editing the registry, hives, keys.
Startup/shutdown
Startup phases, boot.ini, boot disks, multiple boots, clean boots, msconfig, recovery console, shutting down, shutdown event tracker.
Devices
PnP, Device manager, device drivers and settings, troubleshooting.
Software maintenance
Service packs, Hotfixes, Processes, services, adding and removing programs. Application compatibility, Windows updates.
Partitions and filesystems
Active, system and boot partitions, FAT and NTFS filesystems, permissions, compression, dynamic volumes, disk manager. Quotas, EFS.
Backups
The backup tool, cartridges, media pools, volume shadow copies, system state data, boot and system files, restores.
Users and security
Users, groups, logon and authentication, user profiles, ACLs, security groups, groups policies, software restriction policies, auditing.
Printers
Pools, priorities, spool queues, troubleshooting.
Monitor Resources and Performance
Determining system information. Using performance and maintenance tools to improve performance. Event logs.
Networking overview
Ping, configuring IP addresses, subnet masks, default gateways, DNS, DHCP, filtering, ICF.
Microsoft networking
Domains, workgroups, computer name, file and print sharing, share permissions.
Getting more information/troubleshooting
Resources, the help and support centre, remote assistance, trouble-shooters.
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