Course Specifics

Course Outline


  • Rapid Offer Design and Order Delivery
  • Order and Service Management Overview
  • Orchestration Overview

Design Studio Platform

  • Design Studio Architecture
  • Design Studio Components (workspaces, workbench, perspectives, views, and editors)
  • Preferences (workspace, packaging, and language)
  • Builds
  • Packaging
  • Environments and Cartridge Deployment
  • Best Practices

Sales Order to OSM Order

  • Understanding an in-bound message
  • Using CreateOrder Web Service to submit a message
  • Using a recognition rule to validate and create an OSM order

Orchestration Order and Process

  • Process Order
  • Orchestration Order
  • Orchestration Plans
  • Orchestration Flow
  • Orchestration Process
  • Orchestration Sequence

Order Item Specification

  • Order Item Definition
  • Order Item Properties
  • XML Datatype
  • Order Template
  • Order Item Hier


Fulfillment Patterns
  • Fulfillment Mode
  • Fulfillment Functions
  • Fulfillment Function Order Component

Product Classes

  • Representing product classes in OSM
  • Importing product catalog
  • Mapping to product specification
  • Identifying an order item with product class

Putting Decomposition and Orchestration Together

  • Decomposition stages and orchestration dependencies to generate an orchestration plan
  • Submit an order and view the orchestration plan

System Topology

  • Modeling system topology
  • Modeling rules
  • System Interactions

Granularity Decomposition

  • Supporting system interface granularities
  • Using and managing order component IDs
  • How simple model changes can support system interface granularity changes

Orchestration Dependencies

Associated Order Items

Calculating Order Start Time

  • Supporting requestsed delivery date
  • Future Dated Order
  • Duration

Data, Status, and Milestone Management

  • Milestone tracking
  • Exceptions
  • Enriched data from system interactions
  • System interaction status responses

Point of No Return

  • Defining Point of No Return
  • Implementing Point of No Return

Follow On Order

  • How to configure a follow on order

Order Change Management

  • How order change management functions in an orchestration context

Solution Design Considerations

  • Cartridge design guidelines
  • Cross order communication and coordination
  • Cartridges and versioning considerations
  • Integration considerations
  • User community considerations

Sizing, Performance, and Tuning Considerations

Development Considerations

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Scheduled Dates

  • Location
    Start Date
Virtual Class
  • Virtual Class
    09 Mar 15
  • Virtual Class
    09 Mar 15
  • Virtual Class
    16 Mar 15
  • Virtual Class
    16 Mar 15

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