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East Midlands (10 Courses)
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Your filtered results
Brand
Code
Days
Course Name
Customer Service
CUSTCARE
1
Achieving Excellence in Customer Care
Communication Skills
CS-CS-GT
1
Achieving Excellence in Customer Service
Customer Service
910
3
Achieving Excellence in Customer Service
Customer Service
cm107252
1
Answering The Telephone
Customer Service
BACSC/01
1
Building a Customer Service Culture
Customer Service
CS
1
Customer Service
Customer Service
cm106809
3
Customer Service Excellence (ILM Approved)
Finance
188
1
Customer Service Excellence for Finance Staff
Customer Service
CS-CS-HC
1
Customer Service Skills (1 day)
Customer Service
CS-CCS
1
Customer Service Skills: Credit Control Skills
Customer Service
CS-CS-MD
1
Customer Service Skills: Difficult & Demanding Customer Situations
Customer Service
CS-CS-DR
1
Customer Service Skills: The Managers Role (1 day)
Customer Service
44
1
Customer Service and Customer Care
Customer Service
MPDDCSE
2
Delivering Customer Service Excellence
Customer Service
ETW
1
Delivering Excellence in Customer Service via Email and on the Telephone
Customer Service
103
1
Enhancing the Visitors Experience
Customer Service
cm102688
1
Exceeding the Needs of your Customer
Customer Service
102
1
How to say 'No' and retain Customer Satisfaction
Customer Service
2
1
Introduction to Account Management: Customer Relationship Management Course
Customer Service
CTP
2
Managing Touchpoint Performance to Improve the Customer Experience
Customer Service
CST1
2
Managing and Coaching your Customer Service Team
Customer Service
MPDMCSTE
2
Maximising Customer Satisfaction in a Technical Environment
Customer Service
37
1
Objection Handling Skills
Customer Service
D76099GC10
3
RightNow Customer Service Administration Rel 11.11 ** NEW **
D76478GC10
3
RightNow RightNow Customer Service Administration Rel 12.02 ** NEW **
CSAT
1
Service Desk Institute (SDI): Customer Satisfaction Surveys for IT Service ** NEW **
SDI
SDI-FT
3
Service Desk Institute (SDI): Service Desk Analyst
Customer Service
cm102681
1
Telephone and Reception Skills
Customer Service
36
1
Through the Customers' Eyes
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