What does corporate social responsibility (CSR) mean to us?

Corporate responsibility address key business related ethical, social, and environmental impacts, ensuring we run our business in a responsible way. We see corporate responsibility as a key element of how we conduct our business.

We support this by hiring people who reflect the way in which we operate. The areas we have identified as having responsibilities are:

Our environment

We are all responsible for protecting the environment in which we live and work. The CourseMonster- CMI group of companies is committed to developing and maintaining sustainable and environmentally responsible business operations.

We promote green initiatives and strive to reduce our environmental impact by focusing on:

  • Energy use and conservation
  • Paper recycling and waste management
  • Electrical equipment management

Our Customers

We work to ensure that we meet or exceed our customers' expectations through the delivery of excellent products and service. Our aim is to meet or exceed our customers' expectations of CourseMonster - CMI as a company by providing first class services and the most exceptional training in the marketplace.

Our Suppliers

We aim to build long-term relationships with our supply chain and recruit only those that promote excellent social, ethical, health, safety and environmental polices. We are committed to trading fairly and to communicate our responsible souring expectations of them in the areas of educational materials and first class instructors.

Our Community

CourseMonster believes that it is important to develop and maintain healthy and positive relationships with the local communities within which we operate by offering charitable donations or the time and skills of our employees.

Our principal charity choice for the past two consecutive years has been the Make-A-Wish foundation; a UK charity that grants magical wishes to children and young people fighting life-threatening illnesses.

Our People

CourseMonster - CMI is an equal opportunities employer. Our people are a valuable asset to us and a reflection of our company values. We provide an environment where our employees are motivated, supported, valued and respected.

We are committed to providing a working environment where our employees can develop their full potential, both professionally and through personal development. We believe that teamwork is key to building trust, integrity and mutual respect; creating an environment where we can continue to deliver excellent service to our customers.

Our Core Values

Trust

Achieving high job performance requires trust-based relationships, where people are free to share their point of view and speak the truth as they see it. We trust our people to do the right thing - leading to increased job satisfaction, emotional intelligence, awareness, motivation, social skills and competence.

Respect

Respect helps us to value differences and to mutually appreciate each person for her or his unique qualities. Through respect, we positively influence good working relationships and performance to bring out the best in each of us.

Integrity

Each of us are responsible for living up to the highest standards of business ethics and conduct. We treat our people, customers and suppliers as they deserve to be treated; with honesty, respect, humility and the highest ethical standards - putting our core values and beliefs into action.

Continuous Improvement

Continuous Improvement is an ongoing process of regularly reviewing practices, where we identify opportunities, challenge conventional thinking, invite constructive criticism and continually seek ways to make changes and improvements - everyday; encouraging and rewarding employees for their contribution to the process.

Innovation

We encourage creativity in our people and the generation of new ideas and creative approaches to problems. We actively pursue and implement unique initiatives and approaches to bring real business benefits to our customers.

Our Mission

"We aim to be pioneers in offering world class global training solutions."

Our Vision

To be a leading global authority on Technology and Business Skills training and a belief that everybody is entitled to self or professional improvement, enabling instant and easy access to the widest choice of training available; powered from the largest and most respected single source.