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Communication: Written Letter and Report Writing
All organisations need to convey a professional image in every way to stay ahead of the competition. It is paramount that all pieces of written documentation are faultless. As your professional reputation can be enhanced or ruined by your correspondence, it is essential that the style, content and message is concise, correct and appropriate.
Reports must contain vital information that recommends action or allows the reader to make necessary decisions based on the information provided. When your report reaches a busy manager's desk, your are competing with many other pieces of documentation and responsibilities that tie up the manager's time and attention. Reports, therefore, need to be inviting and persuasive to allow your reader to read the report through to the end.
Related TopicsRelated Courses
- Communication: Active Listening
- Communication: Art of Conducting Meetings
- Communication: Influencing and Persuading
- Communication: Interpersonal Effectiveness for Managers
- Communication: Interpersonal Skills
- Communication: Introduction
- Communication: Level for Managers
- Communication: Meetings Chairing
- Communication: Reading and Written
- Communication: Speed Reading
What are the best ways to produce effective letters and reports? This course is designed to lead to practical skills to enable delegates to be both competent and confident in their written communication. Our courses allow all staff to benefit from enhanced writing skills. The types of delegate we have trained previously are:
- Directors and senior managers
- Sales and fundraising staff
- Local government employees
- Managers, department heads, team leaders and supervisors
- Technical and academic team members
- Customer service staff
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