This course is designed to teach an understanding of the fundamental concepts and applications of the HP Universal CMDB and Discovery and Dependency Mapping. Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, report, and analyze root cause. Federation and the leverage of actionable information are also introduced in the context of Discovery operations and management. The discussions and scenario-based exercises reinforce skills for optimizing business outcomes through efficient use of the HP UCMDB/DDM
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.