2 Day(s)


This course provides a comprehensive set of skills needed to operate, and customize the ITNCM Compliance solution for ensuring network device configurations meet compliance standards for security and business policy needs. This software package builds on the ITNCM configuration management solution. This course provides you a structured set of topics that cover all aspects of the solution and how it supports network compliance needs. This training provides you access to virtualized servers and network devices and extensive exercises to demonstrate how the solution can develop compliance policies, execute them against the network configurations, and automate the remediation of non-compliant devices. Class work includes enabling and accessing this software and its integration into the configuration management solution, development of customized policies and remedial actions, and the execution of these policies against actual configurations to determine their compliance. Discussions will include compliance theory and how to take business ideals and codify them into actual policies that ensure those ideals are implement in device configurations.

All IBM courses are delivered by IBM Global Training Providers.


This is an intermediate level course for IBM Business Partners, Technical Sales, and customer technical support personnel.


You should have:

  • Basic level of Tivoli Netcool Configuration Manager - Base is needed to understand how that software works with network devices to retrieve their configurations, model them, and apply templates against the configurations to change them.
  • Basic Unix/Linux operating skills needed for installation and maintenance activities used in the class. Ability to create users and groups, create and change permissions on directories, utilize FTP, and experience with text editor such as "vi"
  • Simple understanding of regular expressions as it pertains to finding strings inside text documents.
  • Basic understanding of network device configuration process needed to understand what ITNCM is attempting to apply policy against.
  • Basic understanding of database technology is needed to help understand how data is stored and to understand scalability and data availability and resiliency.

Exposure to the IBM Tivoli Netcool Configuration Manager solution is necessary to understand how data is retrieved from network, how SmartModel© technology is implemented, how the command set template tools allow automated changes to devices, and how the IBM Tivoli Netcool Configuration Manager security model effects operations. At a minimum, you should have attended the IBM Tivoli Netcool Configuration Manager V6.1 Basic User Workshop (ZW035) or have equivalent experience.

It is strongly recommended that you attend the IBM Tivoli Netcool Configuration Manager 6.3 Administration and Implementation course (TN550) to obtain the most value from this course.

Skills Gained

  • Discuss the details of the scalable nature of the Compliance architecture and how it fits within the IBM Tivoli Netcool Configuration Manager solution
  • Discuss the security extensions that build upon the IBM Tivoli Netcool Configuration Manager security model
  • Discuss the integration of the Compliance solution into the Netcool suite of solutions
  • Operate the Compliance graphical user interface to review the current state of the network's compliance to policy, execute policies against network devices, and remediate devices to being them back into compliance
  • Utilize the Compliance policy generation strategy to create, document, and implement custom policies to ensure the network's configuration meets business and security requirements
  • Develop command set change templates and associate them to remediation steps in Compliance to automate device changes when found to be non-compliant
  • Analyze a network's current configuration to determine if its state meets compliance needs
  • Utilize reporting capabilities to distribute various levels of information about the network's compliance
  • Install and integrate the Compliance solution into the IBM Tivoli Netcool Configuration Manager software
  • Administer the application for security and housekeeping purposes

Course Specifics

Course Outline

Unit 1: What is compliance?

  • Business value
  • Architecture
  • Integration with Netcool Suite
  • Terminology

Unit 2: Tour the user interface

  • Accessing the application
  • The policy definition tab
  • The device tab
  • The execution tab
  • The results tab
  • The reports tab
  • Integration with configuration management

Unit 3: Compliance reports

  • Reporting overview
  • Generating reports

Unit 4: Build and execute a policy

  • What is a policy?
  • Build a definition
  • Build a rule
  • Email actions
  • Build and test policy
  • Exempting devices
  • Building and executing a process

Unit 5: Remediation

  • Remedial actions
  • Parameterization
  • Approvals

Unit 6: Advanced definitions

  • General concepts
  • CLI definitions
  • 'how' command definitions
  • SmartModel definitions
  • Parameterization of definitions
  • JavaScripting

Unit 7: Pre-emptive compliance

  • Overview
  • Impacts on UOW execution
  • Requirements and Configuration

Unit 8: Administration

  • Installing and enabling compliance servers
  • Compliance Security
  • Administrative functions
  • Disabling policies
  • Version control

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.