Organisational Change Management APMG CM Practitioner Certification

5 days


Prepare to achieve the APMG Change Management Foundation and Practitioner certifications in this training course. As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change in an organisation, including how people deal with change, the different types of organisational change, and how to work with stakeholders during a change initiative.

Skills Gained

You Will Learn How To You Will Learn How To

  • Prepare for and take the APMG Change Management Foundation and Practitioner Exams
  • Improve exam-taking techniques with practice exam questions
  • Work as an informed member of an organisational change team
  • Apply and tailor change management guidance in organisational change situations


Important Course Information Important Course Information Recommended Experience Recommended Experience

  • Previous change management experience is helpful

Previous change management experience is helpful Homework/Preparation Homework/Preparation

  • Two hours of home study are required after each course day

Two hours of home study are required after each course day Exam Information Exam Information

  • The APMG Change Management Foundation exam is taken on the fourth day of class
  • Passing the Foundation exam is required to take the Practitioner exam on the fifth and final day of class
  • APMG Exam no shows, or late cancels/reschedules will result in a £20 fee to the candidate directly from APMG.

APMG Exam no shows, or late cancels/reschedules will result in a £20 fee to the candidate directly from APMG. Certification Information Certification Information

  • This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›

This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information › PRINCE2 CPD Information ›

Course Outline

  • APMG Foundation and Practitioner Exams

Creating the conditions for exam success

  • Gaining insight into the exam process and styles of exam questioning used
  • Applying proven tips for exam success
  • Practising with test questions and mock exam papers

Foundation Exam: Day 4

  • Completing the necessary APMG paperwork
  • Taking the exam
  • Obtaining your Foundation Exam results

Practitioner Exam: Day 5

  • Preparing individually for exam
  • Change and the Organisation

A Change Management Perspective

  • Using organisational paradigms to better respond to different ways of working
  • Recognising organisations as either machines, brains, political systems or flux and transformation
  • Developing the sequence for change taking into account Lewin's 3-stage and Kotter's 8-step models
  • Establishing a framework for change leadership roles, involving the change sponsor, change agent and line manager
  • Adjusting approaches to allow for the prevalent culture within an organisation
  • Applying mechanisms that allow change to evolve where emergent change is appropriate

Defining Change

  • Identifying organisational drivers of change
  • Analysing the impact of change with Force-Field Analysis and then applying appropriate steps
  • Differentiating between Vision Statement and Mission Statement
  • Avoiding common pitfalls of writing a Vision Statement
  • Aligning change management structures with project management governance
  • Change Management Practice

Change Impact

  • Three ways to categorise the impact of change
  • Assessing the impact of change on the organisation and its stakeholders
  • The benefits of a change severity assessment in planning change

Change Readiness

  • Increasing motivation to change using the Change Formula
  • Laying foundations for successful change
  • Building a Change Team
  • Managing resistance to change
  • Embedding and sustaining change
  • Communication and Stakeholder Engagement

Stakeholder Strategy

  • Seven principles of stakeholder engagement
  • Identifying stakeholders using the CPIG classification
  • Determining appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
  • Managing relationships and mobilising stakeholders
  • Developing influencing strategies

Communication and Engagement

  • Improving change communication effectiveness using five best practice guidelines
  • Producing a Communication Plan using AIDA
  • Change and the Individual

How individuals respond to change

  • Preparing people for change
  • Recognising and responding to a range of motivational factors
  • Facilitating change through the Change Curve
  • Leading change and transition through Bridges' model of human transitions

Education and learning support

  • Anticipating learning and motivational resistance
  • Producing a Training Plan

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Online2 6500 AU$6500 2019-09-12
Online2 6500 AU$6500 2019-11-07