Managing and Supporting Enterprise Mobility Solutions with Citrix XenMobile

Duration: 
5 days
Codes: 
CXM303
Versions: 
NULL

Overview

This course provides the skills necessary to install, configure, and integrate components in a Citrix XenMobile 10 Enterprise solution. Students with limited or no XenMobile experience will gain an understanding of the components of a XenMobile Enterprise solution and their functions. Students will deploy and configure the XenMobile Enterprise components, apply principles to enroll mobile devices, install mobile apps, and use policies to manage device and application usage in a lab environment. In addition, topics such as how to integrate additional Citrix products and applications as part of the solution and how to troubleshoot some of the most common implementation issues will be discussed.

Students are expected to leverage their own mobile device (personal or corporate-owned, not already enrolled in another Mobile Device Management solution) to use during hands-on lab exercises.

Audience

This course is designed for IT professionals, systems engineers, server administrators, and Citrix Partners who need to know how to deploy a XenMobile Enterprise solution.

Instructional Method

This course is offered in instructor-led (ILT) format with demonstrations and application of concepts through hands-on exercises in a live lab environment.

Audience

This course is designed for IT professionals interested in learning how to manage XenMobile environments using leading practices.

Skills Gained

After completing this course you should be able to:

  • Manage a XenMobile implementation ina traditional IT infrastructure
  • Understand the enterprise mobility management architecture components at a high level
  • Perform common enterprise mobility management tasks and mobile application management
  • Understand the device enrollment process
  • Perform monitoring, troubleshooting and reporting on a XenMobile Enterprise solution

Prerequisites

Citrix course materials are only available to delegates in e-courseware format. Delegates will be provided with instructions on how to access their e-courseware on day one of the event. Those delegates who are attending via either virtual or extended classroom will be required to provide either three monitors (to view courseware, labs and instructor demos simultaneously) or two monitors and a mobile device. Delegates will be required to have an active TCC (Training.Citrix.com) account in order to access course materials and labs.

Please set up Your TCC account up in advance of the course using the following link:

https://www.citrix.com/welcome/create-account/create-account-form.html

Please note: It is highly recommended that the delegate uses a personal email address (rather than company email) to set up their TCC account. If you do not wish to reference your company name when setting up your TCC account we recommend you use 'EDUCALC' as reference.

Should you encounter any issues in setting up your TCC account please ensure that you raise this directly with Citrix in advance of your event by visiting http://training.citrix.com then on the home page click, Help, then select Classroom Support, and submit a Critical or High priority request notifying Citrix of the course start date.

Technical pre-requisites

Citrix recommends that students bring a mobile device (iPhone, Android or Windows device) to complete device enrollment and Work-related exercises. This device should not be enrolled in another MDM solution, or would need to be un-enrolled in order to use it to complete the mobile device-specific class exercises.

Citrix recommends students prepare for this course by gaining a basic understanding of the following concepts and technologies:

  • Systems administration - primarily Windows
  • Networking - IP addressing
  • Subnetting and VPNs
  • OSI Layers (including protocols: TCP/IP, SMTP, POP3)
  • Web-based technologies - Web Services and .Net
  • IT security standards - FIPS 140-2, PKI, SSL, SAML
  • Technical components of an enterprise IT infrastructure, including Active Directory, Microsoft SQL Server, IIS, Firewalls and virtualization
  • Networking and support challenges for wireless applications

Course Outline

Module 1: XenMobile 10 overview

  • Enterprise Mobility Management Overview
  • XenMobile – New Features
  • XenMobile Benefits Overview
  • Introduction to XenMobile Editions

Module 2: XenMobile 10 architecture

  • XenMobile Server Architecture Overview
  • XenMobile Features Overview
  • XenMobile Traffic Flow Overview
  • XenMobile Implementation Overview
  • MDX Container Technology Overview

Module 3: Common device management tasks

  • Unified Console Overview
  • Mobile Device Security Operations
  • Device Policies
  • Delivery Groups
  • iOS, Android, and Windows Device Enrollment Overview
  • XenMobile Server Ports

Module 4: Managing security

  • App Access Policies
  • XenMobile NetScaler Connector Overview
  • XenMobile Mail Manager Overview
  • Automated Actions
  • Device Management Overview

Module 5: Working with apps

  • XenMobile Apps Overview
  • MDX Architecture and Features
  • Secure Browse vs. MicroVPN
  • App Deployment
  • App Security

Module 6: Recurring maintenance tasks

  • APNS Certificates
  • XenMobile Server Certificates
  • User Certificates
  • NetScaler Certificate Integration
  • XenMobile Licensing

Module 7: Managing ShareFile

  • ShareFile Overview
  • SAML Overview
  • ShareFile Authentication
  • ShareFile User Account Management
  • ShareFile and XenMobile Integration Overview

Module 8: Monitoring and reporting

  • XenMobile Server Dashboard
  • XenMobile Server Monitoring
  • XenMobile Server Reporting
  • ShareFile Monitoring
  • NetScaler Monitoring

Module 9: Troubleshooting

  • XenMobile Diagnostics Tools Overview
  • XenMobile Server Troubleshooting
  • NetScaler Troubleshooting
  • XenMobile App Troubleshooting
  • ShareFile Troubleshooting

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite
Onsite5 4500 AU$4500 2019-07-16
Queensland
Brisbane5 2500 £2500 2019-11-11
Western Australia
Perth5 2500 £2500 2019-11-11