Customer Service

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
IBM Tealeaf Customer Experience on Cloud Fast Start
Brisbane4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Perth4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Adelaide4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Auckland4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Sydney4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Wellington4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Melbourne4 3600 $3600 2018-12-10
IBM Tealeaf Customer Experience on Cloud Fast Start
Canberra4 3600 $3600 2018-12-10
Exceptional customer service
Newcastle1 900 $900 2018-12-14
Customer Service Excellence
Newcastle1 900 $900 2018-12-14
Customer Service Excellence
Newcastle1 900 $900 2019-01-18
Exceptional customer service
Newcastle1 900 $900 2019-01-18
Moving from Average to Excellent Customer Service
Onsite1 900 $900 2019-01-21
Improving the Customer Experience
Onsite2 1800 $1800 2019-01-21
Delivering Excellence via Email and on the Telephone
Onsite1 900 $900 2019-01-21
Quality Customer Service
Onsite1 900 $900 2019-01-21
IBM Tealeaf Customer Experience 9.0.1 Administration and Maintenance Workshop
Onsite1 900 $900 2019-01-21
IBM Tealeaf Customer Experience on Cloud Fast Start
Onsite4 3600 $3600 2019-01-21
Fitness for Service Assessment
Onsite2 1800 $1800 2019-01-21
Through the Customers' Eyes
Onsite1 900 $900 2019-01-21
Customer Service Essentials
Onsite1 900 $900 2019-01-21
Advanced Customer Service for the Public Sector
Onsite1 900 $900 2019-01-21
How to Handle Difficult People
Onsite2 1800 $1800 2019-01-21
Know Your Customer
Onsite1 900 $900 2019-01-21
IBM Tealeaf Customer Experience 9.0.1 Advanced Reports and Dashboards
Onsite1 900 $900 2019-01-21
Dealing with Incoming Calls Positively
Onsite1 900 $900 2019-01-21
Enhancing the Visitors Experience
Onsite1 900 $900 2019-01-21
Outstanding Customer Service Skills
Onsite1 900 $900 2019-01-21
Calming Upset Customers
Onsite1 900 $900 2019-01-21
IBM Tealeaf Customer Experience on Cloud Overstat
Onsite0 450 $450 2019-01-21
Advanced Customer Service for the Tourism Leisure and Hospitality Industry
Onsite1 900 $900 2019-01-21
Using Email to Communicate Effectively
Onsite1 900 $900 2019-01-21
How to say No and retain Customer Satisfaction
Onsite1 900 $900 2019-01-21
Telephone Courtesy And Customer Service
Onsite1 900 $900 2019-01-21
IBM Tealeaf Customer Experience 8.8 Events and Reports
Onsite2 1800 $1800 2019-01-21
Customer Service Excellence ILM
Onsite3 2700 $2700 2019-01-21
Delivering Excellence Via Email Half Day am
Onsite0 450 $450 2019-01-21
Managing Quality Customer Service
Onsite1 900 $900 2019-01-21
IBM Tealeaf Customer Experience on Cloud Analyst Best Practices
Onsite1 900 $900 2019-01-21
Customer Interviewing and
Onsite1 995 $995 2019-01-21
Excellent Customer Care Incoming Calls
Onsite1 900 $900 2019-01-21
Professional Telephone Skills
Onsite1 900 $900 2019-01-21
Customer Service Excellence Using Telephone Email and Social Media
Onsite1 900 $900 2019-01-21
Call Centre Achieving Best Practice
Onsite1 900 $900 2019-01-21
Telephone Skills That Satisfy Customers
Onsite1 900 $900 2019-01-21
Customer Service Excellence Using Telephone Email and Social Media
Perth1 900 $900 2019-02-15
Outstanding Customer Service Skills
Perth1 900 $900 2019-02-15
Using Email to Communicate Effectively
Brisbane1 900 $900 2019-02-15
Managing Quality Customer Service
Brisbane1 900 $900 2019-02-15
Call Centre Achieving Best Practice
Brisbane1 900 $900 2019-02-15
Advanced Customer Service for the Public Sector
Perth1 900 $900 2019-02-15
Enhancing the Visitors Experience
Brisbane1 900 $900 2019-02-15
Excellent Customer Care Incoming Calls
Brisbane1 900 $900 2019-02-15
Know Your Customer
Brisbane1 900 $900 2019-02-15
Delivering Excellence Via Email Half Day am
Perth0 450 $450 2019-02-15
Delivering Excellence via Email and on the Telephone
Brisbane1 900 $900 2019-02-15
Telephone Skills That Satisfy Customers
Perth1 900 $900 2019-02-15
Advanced Customer Service for the Tourism Leisure and Hospitality Industry
Brisbane1 900 $900 2019-02-15
Calming Upset Customers
Perth1 900 $900 2019-02-15
Moving from Average to Excellent Customer Service
Perth1 900 $900 2019-02-15
Outstanding Customer Service Skills
Brisbane1 900 $900 2019-02-15
Through the Customers' Eyes
Brisbane1 900 $900 2019-02-15
Advanced Customer Service for the Public Sector
Brisbane1 900 $900 2019-02-15
Customer Service Excellence Using Telephone Email and Social Media
Brisbane1 900 $900 2019-02-15
How to say No and retain Customer Satisfaction
Perth1 900 $900 2019-02-15
Quality Customer Service
Perth1 900 $900 2019-02-15
Delivering Excellence Via Email Half Day am
Brisbane0 450 $450 2019-02-15
Using Email to Communicate Effectively
Perth1 900 $900 2019-02-15
Call Centre Achieving Best Practice
Perth1 900 $900 2019-02-15
Dealing with Incoming Calls Positively
Perth1 900 $900 2019-02-15
Enhancing the Visitors Experience
Perth1 900 $900 2019-02-15
Moving from Average to Excellent Customer Service
Brisbane1 900 $900 2019-02-15
Telephone Skills That Satisfy Customers
Brisbane1 900 $900 2019-02-15
Excellent Customer Care Incoming Calls
Perth1 900 $900 2019-02-15
Managing Quality Customer Service
Perth1 900 $900 2019-02-15
Calming Upset Customers
Brisbane1 900 $900 2019-02-15
Advanced Customer Service for the Tourism Leisure and Hospitality Industry
Perth1 900 $900 2019-02-15
How to say No and retain Customer Satisfaction
Brisbane1 900 $900 2019-02-15
Dealing with Incoming Calls Positively
Brisbane1 900 $900 2019-02-15
Delivering Excellence via Email and on the Telephone
Perth1 900 $900 2019-02-15
Quality Customer Service
Brisbane1 900 $900 2019-02-15
Through the Customers' Eyes
Perth1 900 $900 2019-02-15
Know Your Customer
Perth1 900 $900 2019-02-15
Improving the Customer Experience
Perth2 1800 $1800 2019-02-18
Improving the Customer Experience
Brisbane2 1800 $1800 2019-02-18
Professional Telephone Skills
Sydney1 900 $900 2019-03-01
Professional Telephone Skills
Brisbane1 900 $900 2019-03-01
Customer Service Excellence
Newcastle1 900 $900 2019-03-08
Exceptional customer service
Newcastle1 900 $900 2019-03-08
Customer Service Essentials
Sydney1 900 $900 2019-03-18
Customer Service Essentials
Brisbane1 900 $900 2019-03-18