Exchange Server Administration

5 days


This course will provide delegates with experience of installing, maintaining and managing Microsoft Exchange Server.

The course covers:

  • Features of e-mail and information sharing.
  • Creation and administration of user accounts and Exchange clients.
  • Setting up Global and Personal Address Books.
  • Security issues.
  • Implementing different messaging protocols.


This course is suitable for those responsible for the installation and maintenance of a mail system based on Microsoft's Exchange Server products.

NOTE: Any version of Exchange Server can be covered on request, please advise your release level when booking.


To gain the maximum benefit from the course, delegates should have a good understanding of administering Microsoft's Active Directory. Attending our Windows Server 2012 Active Directory course will provide the ideal level of knowledge.

Course Outline

  • Introduction to Exchange Concepts.
  • Exchange Storage Architecture.
  • Exchange Routing Architecture.
  • Exchange Integration with Active Directory.
  • Exchange Server Installation.
  • Exchange Management Interface.
  • Managing Recipient Objects.
  • Managing Public Folders.
  • Exchange Storage Groups.
  • Exchange Administrative Groups.
  • Exchange Routing Groups.
  • Supporting Clients.
  • Exchange Integration with Internet Protocols.
  • Exchange Chat Service.
  • Exchange Instant Messaging.
  • Securing Exchange.
  • Connecting to Foreign Mail Systems.
  • Monitoring and Maintaining Exchange Server.
  • Exchange Co-Existence with previous versions.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.