Administering an Office 365 Exchange Online Environment

3 days


This three-day instructor-led course will provide delegates with the knowledge and skills to configure and manage Exchange Online, a key component of Office 365. In this course, delegates learn how to configure all aspects of an Exchange Online deployment, and also provides an overview of hybrid deployments for Exchange Online.

Skills Gained

At the end of this course you will have a deep understanding of the capabilities and administration of Exchange Online. You will be able to manage recipients, message security compliance, message hygiene, mobile device access, mail flow, public folders and rights management


  • Basic understanding of 'cloud' concepts
  • Experience with Office 365 core components such as user IDs
  • Familiarity with Exchange and Outlook use
  • Experience with PowerShell
  • Experience with traditional collaboration methods such as email and file sharing

Course Outline

  • Office 365 Service Overview
  • Office 365 Subscription Plans
  • Comparing Office 365 Enterprise Plans
  • Exchange Online Service Overview
  • Exchange Online Standalone Plans
  • Signing Up for an Office 365 Plan
  • Signing Up for an Office 365 Enterprise E3 free trial
  • Signing In to Office 365
  • Exploring the Office 365 Admin Center
  • Modifying the Office 365 Admin Center
  • Introducing the Exchange Admin Center
  • Windows Azure Active Directory Module for Windows PowerShell
  • Verifying User Mailboxes
  • Installing and Connecting to Exchange Online Remote PowerShell
  • Introducing Recipient Types
  • Creating and Configuring Mailboxes
  • Creating and Configuring Groups
  • Creating and Configuring Resources
  • Creating and Configuring Contacts
  • Creating and Configuring Shared Mailboxes
  • Introducing Security in Exchange Online
  • Role Based Access Control (RBAC)
  • Admin Roles
  • User Roles
  • Outlook Web App Policies
  • Creating Role Groups
  • Creating and Configuring Role Assignment Policies
  • Creating ad Applying OWA Policies
  • Overview of Sharing in Exchange Online
  • Organization Sharing in Exchange Online
  • Individual Sharing in Exchange Online
  • Configuring the Default Sharing Policy
  • Creating Sharing Policies
  • Applying Sharing Policies
  • Organization Apps in Exchange Online
  • Creating Organization Relationships
  • Creating and Applying Sharing Policies
  • Configuring and Using Apps
  • Overview of Exchange Online Protection
  • Malware Filtering
  • Connection Filters
  • Spam Filtering
  • Outbound Spam
  • Message Quarantining
  • Creating Anti-malware Policies
  • Configuring Connection Filters
  • Creating and Configuring Spam Filters
  • Using Message Quarantining
  • Overview of Mail Flow
  • Rules
  • Message Tracing
  • Accepted Domains
  • Remote Domains
  • Connectors
  • Creating Transport Rules
  • Running Message Traces
  • Configuring Accepted and Remote Domains
  • Creating and Configuring Connectors
  • Mobile Device Access
  • Exchange ActiveSync Access Settings
  • Quarantined Devices
  • Device Access Rules
  • Mobile Device Mailbox Policies
  • Configuring Exchange ActiveSync Settings
  • Quarantining Mobile Devices (Optional)
  • Creating a Device Access Rule (Optional)
  • Creating and Assigning Mobile Device Mailbox Policies
  • Creating and Configuring Public Folders and Public Folder Mailboxes
  • What is Rights Management?
  • Information Rights Management in Exchange Online
  • Configuring IRM in Exchange Online
  • Applying IRM Protection in Exchange Online
  • Configuring and Using IRM Protection
  • Outlook Connectivity Guided Walkthrough
  • Remote Connectivity Analyzer
  • Hybrid Environment Free/Busy Troubleshooter
  • Office Configuration Analyzer Tool (OffCAT)
  • Mail Protection Reports in Office 365
  • Mail Flow Guided Walkthrough
  • Using Office 365 Troubleshooting Tools
  • Running Mail Protection Reports and Using the Mail Flow Guided Walkthrough
  • In-Place eDiscovery Hold
  • Auditing
  • Data Loss Prevention
  • Retention Policies and Retention Tags
  • Journal Rules
  • Using In-Place eDiscovery
  • Using Auditing and DLP Policies
  • Creating and Applying Retention Tags and Policies

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite3 2400 $2400 2019-06-25
Kuwait City
Kuwait City3 2400 $2400 2019-09-18
Cairo3 2400 $2400 2019-09-18