Customer Service

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

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Course Location Days Cost Date
Advanced Customer Service for the Tourism Leisure and Hospitality Industry
Onsite1 800 $800 2019-01-23
Calming Upset Customers
Onsite1 800 $800 2019-01-23
Outstanding Customer Service Skills
Onsite1 800 $800 2019-01-23
Telephone Courtesy And Customer Service
Onsite1 800 $800 2019-01-23
Fitness for Service Assessment
Onsite2 1600 $1600 2019-01-23
Customer Service Excellence Using Telephone Email and Social Media
Onsite1 800 $800 2019-01-23
IBM Tealeaf Customer Experience 9.0.1 Advanced Reports and Dashboards
Onsite1 800 $800 2019-01-23
IBM Tealeaf Customer Experience 8.8 Events and Reports
Onsite2 1600 $1600 2019-01-23
Delivering Excellence via Email and on the Telephone
Onsite1 800 $800 2019-01-23
IBM Tealeaf Customer Experience on Cloud Fast Start
Onsite4 3200 $3200 2019-01-23
Moving from Average to Excellent Customer Service
Onsite1 800 $800 2019-01-23
Know Your Customer
Onsite1 800 $800 2019-01-23
Using Email to Communicate Effectively
Onsite1 800 $800 2019-01-23
How to Handle Difficult People
Onsite2 1600 $1600 2019-01-23
Delivering Excellence Via Email Half Day am
Onsite0 400 $400 2019-01-23
IBM Tealeaf Customer Experience on Cloud Overstat
Onsite0 400 $400 2019-01-23
Customer Service Excellence ILM
Onsite3 2400 $2400 2019-01-23
Excellent Customer Care Incoming Calls
Onsite1 800 $800 2019-01-23
IBM Tealeaf Customer Experience 9.0.1 Administration and Maintenance Workshop
Onsite1 800 $800 2019-01-23
Call Centre Achieving Best Practice
Onsite1 800 $800 2019-01-23
Through the Customers' Eyes
Onsite1 800 $800 2019-01-23
Enhancing the Visitors Experience
Onsite1 800 $800 2019-01-23
Managing Quality Customer Service
Onsite1 800 $800 2019-01-23
IBM Tealeaf Customer Experience on Cloud Analyst Best Practices
Onsite1 800 $800 2019-01-23
Customer Service Essentials
Onsite1 800 $800 2019-01-23
Quality Customer Service
Onsite1 800 $800 2019-01-23
Customer Interviewing and
Onsite1 800 $800 2019-01-23
How to say No and retain Customer Satisfaction
Onsite1 800 $800 2019-01-23
Professional Telephone Skills
Onsite1 800 $800 2019-01-23
Dealing with Incoming Calls Positively
Onsite1 800 $800 2019-01-23
Improving the Customer Experience
Onsite2 1600 $1600 2019-01-23
Advanced Customer Service for the Public Sector
Onsite1 800 $800 2019-01-23
Telephone Skills That Satisfy Customers
Onsite1 800 $800 2019-01-23
Managing Quality Customer Service
Cairo1 800 $800 2019-02-15
Telephone Skills That Satisfy Customers
Cairo1 800 $800 2019-02-15
Through the Customers' Eyes
Kuwait City1 800 $800 2019-02-15
Customer Service Essentials
Kuwait City1 800 $800 2019-02-15
IBM Tealeaf Customer Experience 9.0.1 Administration and Maintenance Workshop
Kuwait City1 800 $800 2019-02-15
Delivering Excellence Via Email Half Day am
Kuwait City0 400 $400 2019-02-15
IBM Tealeaf Customer Experience 9.0.1 Advanced Reports and Dashboards
Kuwait City1 800 $800 2019-02-15
Know Your Customer
Cairo1 800 $800 2019-02-15
IBM Tealeaf Customer Experience on Cloud Analyst Best Practices
Cairo1 800 $800 2019-02-15
Advanced Customer Service for the Public Sector
Cairo1 800 $800 2019-02-15
Managing Quality Customer Service
Kuwait City1 800 $800 2019-02-15
Telephone Skills That Satisfy Customers
Kuwait City1 800 $800 2019-02-15
Using Email to Communicate Effectively
Kuwait City1 800 $800 2019-02-15
Through the Customers' Eyes
Cairo1 800 $800 2019-02-15
Quality Customer Service
Kuwait City1 800 $800 2019-02-15
Customer Service Excellence Using Telephone Email and Social Media
Cairo1 800 $800 2019-02-15
Dealing with Incoming Calls Positively
Kuwait City1 800 $800 2019-02-15
Excellent Customer Care Incoming Calls
Cairo1 800 $800 2019-02-15
Calming Upset Customers
Cairo1 800 $800 2019-02-15
Moving from Average to Excellent Customer Service
Kuwait City1 800 $800 2019-02-15
Enhancing the Visitors Experience
Kuwait City1 800 $800 2019-02-15
Calming Upset Customers
Kuwait City1 800 $800 2019-02-15
Customer Service Essentials
Cairo1 800 $800 2019-02-15
Advanced Customer Service for the Public Sector
Kuwait City1 800 $800 2019-02-15
Advanced Customer Service for the Tourism Leisure and Hospitality Industry
Cairo1 800 $800 2019-02-15
Professional Telephone Skills
Kuwait City1 800 $800 2019-02-15
Advanced Customer Service for the Tourism Leisure and Hospitality Industry
Kuwait City1 800 $800 2019-02-15
Dealing with Incoming Calls Positively
Cairo1 800 $800 2019-02-15
Delivering Excellence Via Email Half Day am
Cairo0 400 $400 2019-02-15
Call Centre Achieving Best Practice
Cairo1 800 $800 2019-02-15
Using Email to Communicate Effectively
Cairo1 800 $800 2019-02-15
Delivering Excellence via Email and on the Telephone
Kuwait City1 800 $800 2019-02-15
IBM Tealeaf Customer Experience on Cloud Analyst Best Practices
Kuwait City1 800 $800 2019-02-15
IBM Tealeaf Customer Experience on Cloud Overstat
Cairo0 400 $400 2019-02-15
Outstanding Customer Service Skills
Cairo1 800 $800 2019-02-15
Know Your Customer
Kuwait City1 800 $800 2019-02-15
Quality Customer Service
Cairo1 800 $800 2019-02-15
IBM Tealeaf Customer Experience 9.0.1 Administration and Maintenance Workshop
Cairo1 800 $800 2019-02-15
Moving from Average to Excellent Customer Service
Cairo1 800 $800 2019-02-15
Outstanding Customer Service Skills
Kuwait City1 800 $800 2019-02-15
IBM Tealeaf Customer Experience 9.0.1 Advanced Reports and Dashboards
Cairo1 800 $800 2019-02-15
Excellent Customer Care Incoming Calls
Kuwait City1 800 $800 2019-02-15
Customer Service Excellence Using Telephone Email and Social Media
Kuwait City1 800 $800 2019-02-15
IBM Tealeaf Customer Experience on Cloud Overstat
Kuwait City0 400 $400 2019-02-15
Professional Telephone Skills
Cairo1 800 $800 2019-02-15
How to say No and retain Customer Satisfaction
Kuwait City1 800 $800 2019-02-15
Enhancing the Visitors Experience
Cairo1 800 $800 2019-02-15
How to say No and retain Customer Satisfaction
Cairo1 800 $800 2019-02-15
Delivering Excellence via Email and on the Telephone
Cairo1 800 $800 2019-02-15
Call Centre Achieving Best Practice
Kuwait City1 800 $800 2019-02-15
IBM Tealeaf Customer Experience 8.8 Events and Reports
Kuwait City2 1600 $1600 2019-02-18
IBM Tealeaf Customer Experience 8.8 Events and Reports
Cairo2 1600 $1600 2019-02-18
Improving the Customer Experience
Kuwait City2 1600 $1600 2019-02-18
Improving the Customer Experience
Cairo2 1600 $1600 2019-02-18
IBM Tealeaf Customer Experience on Cloud Fast Start
Cairo4 3200 $3200 2019-03-04
IBM Tealeaf Customer Experience on Cloud Fast Start
Kuwait City4 3200 $3200 2019-03-04