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Administering Avaya Aura Communication Manager Release 8.0

  • CMDBID 108888
  • Course Code 21450
  • Duration 5 Days
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Avaya Aura Course

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Overview

This five-day Instructor Led offer is designed for individuals responsible for the administration of Avaya Aura Communication Manager.

Delivered to the student's desktop with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises on the Avaya Aura Communication Manager release 8.0. Students have the opportunity to ask questions an participate in discussions during lectures and lab exercises.

This course offer is part of the Avaya Professional Credential Program - (ACSS - 7491) Avaya Aura Call Center Elite and Call Center Elite Multichanneland is also part of the Avaya Solutions Administrator and Developer Certificate Program.

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Audience

This program is designed for the roles of Administrators and Developers.

Skills Gained

  • Describe the role of Communication Manager (CM) in the Avaya Aura core.
  • Describe the Communication Manager architecture.
  • Describe the role of System Manager for administering Communication Manager.
  • Describe the role of alternative administration interface such as Avaya Site Administration (ASA)
  • Describe the purpose of the Communication Manager Dial Plan.
  • Describe the purpose of CM Feature Access (FAC) codes.
  • Define CM Station and User Administration.
  • Define CM Group feature such as Hunt Groups and Pick Up Groups)
  • Define CM Call Treatment options such as Call Coverage and Call Forward

Prerequisites

Participants should have basic familiarity with the technology area related to Administering Avaya Aura Communication Manager Release 8.0. Some courses may recommend prior experience or foundational training.

Outline

Not available. Please contact.

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Certification

Some courses may support vendor certification exams or digital badges. Exam availability depends on the specific programme and vendor requirements.

What is the Administering Avaya Aura Communication Manager Release 8.0 course about?

The Administering Avaya Aura Communication Manager Release 8.0 course provides practical knowledge and skills used by professionals working with this technology or framework.

Who should attend the Administering Avaya Aura Communication Manager Release 8.0 training course?

This course is designed for IT professionals, engineers, analysts, administrators and project teams who need hands-on knowledge.

Does the Administering Avaya Aura Communication Manager Release 8.0 course include certification or an exam?

Many Administering Avaya Aura Communication Manager Release 8.0 courses prepare participants for vendor certification exams or digital badges depending on the programme.

How can I enrol in the Administering Avaya Aura Communication Manager Release 8.0 course?

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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