All Brands   >   Agile   >   Agile Process Owner CAPO

CMDBID: 108705 | Course Code: CAPO | Duration: 2 Days
Overview >

A process owner is an individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.

This two-day course describes process owner accountabilities and responsibilities, and provides the education needed to own the process of design, reengineering, and improvement of IT Service Management (ITSM), particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place “just enough” process and how to continually align process performance with overall business goals.

Examination This course pricing includes an exam voucher to sit an online proctored exam through the DevOps Institute. The voucher is valid for 90 days. A sample exam paper will be discussed during class to assist with preparation.

  • Closed book
  • 60 minutes
  • 40 multiple-choice questions
  • Pass mark 65% (26 questions)
  • Successful candidates earn designation as a Certified Agile Process Owner
Audience >
Skills >
Prerequisites >
Outline >

Course Dates

Search by:

Show only GTR courses

Page 1, showing results 1-1 out of 1
Location
Start Date
Price
ONSITE, United States
Onsite
$1980

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes