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CMDBID: 108704 | Course Code: CASM | Duration: 2 Days
Overview >

This two-day course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes, design and improvement.

Agile thinking improves IT's effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.

Examination This course pricing includes an exam voucher to sit an online proctored exam through the DevOps Institute. The voucher is valid for 90 days. A sample exam paper will be discussed during class to assist with preparation.

  • Closed book
  • 60 minutes
  • 40 multiple-choice questions
  • Answer 26 questions correctly (65%) to pass and be designated as a Certified Agile Service Manager
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Prerequisites >
Outline >

Course Dates

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Location
Start Date
Price
LVC, Australia
21st Sep 2020
$1980
LVC, United States
8th Oct 2020
$1800
LVC, United States
8th Oct 2020
$1800
LVC, Germany
8th Oct 2020
€1600
LVC, France
8th Oct 2020
€1600
LVC, Italy
8th Oct 2020
€1600
LVC, Spain
8th Oct 2020
€1600
LVC, Australia
8th Oct 2020
$1980
LVC, United Kingdom
8th Oct 2020
£1500
LVC, United States
8th Oct 2020
$1800
LVC, New Zealand
8th Oct 2020
$1980
LVC, Australia
8th Oct 2020
$1980
LVC, New Zealand
8th Oct 2020
$1980
Melbourne, Australia
9th Oct 2020
$1980
Sydney, Australia
15th Oct 2020
$1980
Virtual, Live Virtual
15th Oct 2020
$1980
LVC, Australia
22nd Oct 2020
$1980
LVC, Italy
9th Nov 2020
€1600
LVC, Germany
9th Nov 2020
€1600
LVC, France
9th Nov 2020
€1600
Wellington, New Zealand
9th Nov 2020
$1980
Auckland, New Zealand
9th Nov 2020
$1980
New York, United States
9th Nov 2020
$1800
San Francisco, United States
9th Nov 2020
$1800
Canberra, Australia
9th Nov 2020
$1980

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes