All Brands   >   Salesforce   >   An Introduction to Customer Service

CMDBID: 57036 | Course Code: | Duration: 1 Days
Overview >

Be inspired to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer service relationships.

This practical course will provide you and your organisation with an overview of the best practice skills required to exceed your customers' expectations. You will have the opportunity to observe and practise live customer handling skills and leave the course with a personal action plan for delighting customers, both internal and external.

You will also take away a practical customer service handbook to use to help you remember the key skills and techniques from the course.

Audience >
Skills >
Prerequisites >
Outline >

Course Dates

Search by:

Show only GTR courses

Page 1, showing results 1-4 out of 4
Location
Start Date
Price
LVC, United Kingdom
8th Oct 2020
£669
London, United Kingdom
9th Nov 2020
£649
LVC, United Kingdom
9th Nov 2020
£669
ONSITE, United States
Onsite
£669

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes