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APMG Course

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Overview

Prepare to achieve the APMG Change Management Foundation and Practitioner certifications in this training course. As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change in an organisation, including how people deal with change, the different types of organisational change, and how to work with stakeholders during a change initiative.

Skills Gained

You Will Learn How To You Will Learn How To

  • Prepare for and take the APMG Change Management Foundation and Practitioner Exams
  • Improve exam-taking techniques with practice exam questions
  • Work as an informed member of an organisational change team
  • Apply and tailor change management guidance in organisational change situations

Prerequisites

Important Course Information Important Course Information Recommended Experience Recommended Experience

  • Previous change management experience is helpful

Previous change management experience is helpful Homework/Preparation Homework/Preparation

  • Two hours of home study are required after each course day

Two hours of home study are required after each course day Exam Information Exam Information

  • The APMG Change Management Foundation exam is taken on the fourth day of class
  • Passing the Foundation exam is required to take the Practitioner exam on the fifth and final day of class
  • APMG Exam no shows, or late cancels/reschedules will result in a £20 fee to the candidate directly from APMG.

APMG Exam no shows, or late cancels/reschedules will result in a £20 fee to the candidate directly from APMG. Certification Information Certification Information

  • This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›

This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information › PRINCE2 CPD Information ›

Outline

  • APMG Foundation and Practitioner Exams

Creating the conditions for exam success

  • Gaining insight into the exam process and styles of exam questioning used
  • Applying proven tips for exam success
  • Practising with test questions and mock exam papers

Foundation Exam: Day 4

  • Completing the necessary APMG paperwork
  • Taking the exam
  • Obtaining your Foundation Exam results

Practitioner Exam: Day 5

  • Preparing individually for exam
  • Change and the Organisation

A Change Management Perspective

  • Using organisational paradigms to better respond to different ways of working
  • Recognising organisations as either machines, brains, political systems or flux and transformation
  • Developing the sequence for change taking into account Lewin's 3-stage and Kotter's 8-step models
  • Establishing a framework for change leadership roles, involving the change sponsor, change agent and line manager
  • Adjusting approaches to allow for the prevalent culture within an organisation
  • Applying mechanisms that allow change to evolve where emergent change is appropriate

Defining Change

  • Identifying organisational drivers of change
  • Analysing the impact of change with Force-Field Analysis and then applying appropriate steps
  • Differentiating between Vision Statement and Mission Statement
  • Avoiding common pitfalls of writing a Vision Statement
  • Aligning change management structures with project management governance
  • Change Management Practice

Change Impact

  • Three ways to categorise the impact of change
  • Assessing the impact of change on the organisation and its stakeholders
  • The benefits of a change severity assessment in planning change

Change Readiness

  • Increasing motivation to change using the Change Formula
  • Laying foundations for successful change
  • Building a Change Team
  • Managing resistance to change
  • Embedding and sustaining change
  • Communication and Stakeholder Engagement

Stakeholder Strategy

  • Seven principles of stakeholder engagement
  • Identifying stakeholders using the CPIG classification
  • Determining appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
  • Managing relationships and mobilising stakeholders
  • Developing influencing strategies

Communication and Engagement

  • Improving change communication effectiveness using five best practice guidelines
  • Producing a Communication Plan using AIDA
  • Change and the Individual

How individuals respond to change

  • Preparing people for change
  • Recognising and responding to a range of motivational factors
  • Facilitating change through the Change Curve
  • Leading change and transition through Bridges' model of human transitions

Education and learning support

  • Anticipating learning and motivational resistance
  • Producing a Training Plan

Certification

PRACTITIONER

The Practitioner course includes the Change Management Practitioner Exam which consists of:

  • Complex multiple choice based on a project scenario
  • 4 questions (20 marks each)
  • 50% pass mark (40/80)
  • 150 minutes (2.5 hour duration)
  • Open book (The Effective Change Manager’s Handbook)

Weekday courses (In-class & Virtual attendance)/weekend courses: Exam is taken on the afternoon of Day 2 of the course, and papers sent away for scoring.

The Change Management qualification is valid for 5 years. Practitioners should re-register within 3-5 years of their original certification in order to demonstrate their commitment to professional development.

APMG International administers the Change Management examination scheme.


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SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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