Avaya Aura Communication Manager Administration

There is no certification associated with this course although it is a recommened prerequisite for the Avaya Engagement Solutions Certification tracks

Chapter 1

• Various Communication Manager Access Interfaces

• Lab 1: Identify CM Access Interfaces

Chapter 2

• Create an Administrator Account with Specific Permissions

• Lab 2: Create an Administrator Account

Chapter 3

• Program and Administer Communication Manager through System Manager

• Lab 3: Administer CM from SMGR

Chapter 4

• Program the Dial Plan Analysis and Feature Access Codes

• Lab 4: Administer Dial Plan and FAC

Chapter 5

• Build Analog, Digital and H.323 IP Station Users in CM

• Lab 5: User Admin

Chapter 6

• Program and Verify Class of Restriction, Facility Restriction Level, and Class of Service

• Lab 6: Verify COR, FRL and COS

Chapter 7

• Administer and Register the One-x Communicator and Make Calls

• Lab 7: Administer One-x communicator and make calls

Chapter 8

• Program a Variety of CM Features and Test

• Lab 8: Feature Programming and testing

Chapter 9

• Write a Vector for Meet Me Conference

• Lab 9: Meet me Conference Vector

Chapter 10

• Build H.323 IP Trunks to a Pre-Configured CM

• Lab 10: Build H.323 IP trunks to a pre-configured CM

Chapter 11

• Program CM Call Routing Including Automatic Route Selection (ARS), Automatic Alternate Routing (AAR); Uniform Dial Plan (UDP) and Route Patterns

• Lab 11: Administer AAR/ARS/UDP – program and test

Chapter 12

• Backup of CM from SMI

• Lab 12: Backup of CM from SMI

Chapter 13

• Security and Real Time Reporting Commands in CM

• Lab 13: Security and Real Time Reporting

Chapter 14

• CM Reports and Reset Commands

• Lab 14: CM Reports and Reset Commands

CM Reports and Reset Commands Lab 14: CM Reports and Reset Commands