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Avaya Course

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Overview

In this course, you will learn how System and Session Manager are configured and maintained.

Audience

  • This course is part of the following programs or tracks:
  • Avaya Certified Support Specialist (ACSS) - Avaya Aura Session Manager and System Manager

Outline

Day One

  • System Manager Overview
  • User Administration Functions: Users, Roles, and Groups
  • System Manager User Authentication and Modifications
  • Lab Exercise #1: User Administration Functions: Users, Roles, and Modify and Delete Users
  • Product Administration
  • View Alarms
  • Lab Exercise #2: View and Export Alarm Events
  • System Manager Log Viewer
  • Lab Exercise #3: System Manager Log View
  • System Manager as a License Manager
  • Lab Exercise #4: System Manager as a License Manager
  • Importing Data in Bulk
  • Lab Exercise #5: Importing Data in Bulk
  • Exporting Data in Bulk
  • Lab Exercise #6: Exporting Data in Bulk
  • Performing a Backup
  • Lab Exercise #7: Performing a Backup

Day Two

  • Avaya Aura Session Manager Overview
  • System and Session Manager New Features
  • Evolution of the IMS Network
  • Avaya Aura Network Architecture
  • Session Manager Maintenance and Troubleshooting
  • Building the Avaya Aura SIP Network
  • The SIP Domain
  • Location
  • Session Manager SIP Entity
  • Session Manager Instance
  • SIP Registration
  • Creating a SIP User
  • Registering the SIP User
  • Setting Up a Registration SIP Trace
  • SIP Registry Routing
  • Exercises 8-13: Creating a SIP User, Registering a SIP User, Setting Up and Viewing a Registration SIP Trace, and SIP Registry Routing

Day Three

  • SIP Routing Design Overview
  • Routing ComponentsSIP Domain
  • Network Locations
  • SIP Entities
  • Exercise 14: SIP Entities
  • Entity Links
  • Exercise 15: Entity Links
  • Routing Policies
  • Exercise 16: Routing Policies
  • Dial Patterns & Regular Expressions
  • Exercise 17: Dial Patterns
  • H. 323 and SIP Routing Scenarios
  • Exercise 18: H.323 and SIP Routing Scenarios
  • Session Manager Adaptations
  • Creating Adaptation
  • Adaptation Scenarios
  • Exercise 19: Session Manager Adaptations
  • Call Routing Test
  • Exercise 20: Call Routing Test
  • Local Host Name Resolution
  • Exercise 21: Local Host Name Resolution

Day Four

  • Administering Communication Manager as a Sequenced Application
  • Configuring Communication Manager as a Managed Element
  • Exercise 22: Configuring Communication Manager as a Managed Element
  • Configuring Communication Manager as an Application and Application Sequence
  • Exercise 23: Configuring Communication Manager as an Application and Application Sequence
  • Associating Communication Manager Stations to SIP Users
  • Exercise 24: Associating Communication Manager Stations to SIP Users
  • Personal Profile Manager (PPM)
  • Implementing a 3rd Party Feature Server
  • Multiple Applications in a Sequence
  • Media Filtered Application Sequencing
  • Administering Features to Non-SIP Users
  • Exercise 25: Administering Features to Non-SIP Users

Day Five

  • Call Admission Control Components (CAC) for Session Manager
  • Managing Bandwidth for a Location
  • Session Manager Call Admission Control and Shared Bandwidth Control Responsibility
  • Enhanced Call Admission Control Features
  • Modifying Hostnames
  • Exercise 26: Modifying Hostnames
  • SM100 Connection Status
  • Exercise 27: SM100 Connection Status
  • SM Dashboard
  • SIP Entity Monitoring
  • Session Manager Trace Tools
  • Session Manager Shutdown and Reboot
  • Session Manager Alarms
  • Troubleshooting Common Issues
  • Exercise 28: Troubleshooting Common Issues

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