Avaya Course

course overview

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Avaya Learning's Virtual Campus empowers learners anywhere, anytime with complete, interactive training solutions unlocking the full value of Avaya technology. Prepare to learn and practice skills while sharing information in our socially immersive environment.


Each participant will leave with a recognised certificate


  • Learn how to navigate and best utilize the learning materials available in the Avaya Learning Virtual Campus by attending one of our weekly Introductory Sessions.
  • Enrolled students have 12 months unlimited access to all content referenced below. Students are notified by email when learning materials are refreshed or new content is added during their enrollment. Please note Certification Exams delivered by authorized Pearson Vue testing centers and the allowed testing time are NOT included in this Knowledge Access.
  • Describe the purpose and function of System Manager and Session Manager.
  • Describe how System Manager is deployed.
  • Describe the primary role of Session Manager within a network.
  • Summarize the way Session Manager integrates different phone systems through SIP entities.
  • Describe the function of the Session Manager Dashboard.
  • Describe the process of shutting down and rebooting Session Manager and System Manager.
  • Describe the function of the alarming service in Session Manager.

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.