BCS Modelling Business Processes

This course is intended for those who are likely to become involved in business analysis at any level, including:

• Business Analysts and Systems Analysts
• Business Managers
• Developers
• Project Managers and Team Leaders
• Quality Assurance and Quality Control Managers

The investigation, modelling, analysis, and improvement of business processes is key to an understanding of both Requirements Engineering and Business Process Improvement (BPI). These techniques and practices reduce the cost of development and potential re-work across the organisation to create high quality products and add business value.

In this course you will learn how to:

• How to apply industry standard business process modelling and analysis techniques
• Understand the framework for business process improvement within which these techniques may be applied.
• Identify and model core business processes at both the organisational and operational levels
• Analyse activities within business processes
• Analyse managerial and performance aspects of activities and processes
• Evaluate and re-design business processes
• Measure the effectiveness of the change
• Recognize the events that trigger the business processes
• Improve your business processes

Important Course Information Important Course Information Prerequisites Prerequisites

• Experience at the level of:
  • Business Analysis Introduction: Defining Successful Projects
  • BCS Foundation Certificate in Business Analysis

Experience at the level of:

• Business Analysis Introduction: Defining Successful Projects
• BCS Foundation Certificate in Business Analysis

Business Analysis Introduction: Defining Successful Projects Business Analysis Introduction: Defining Successful Projects

BCS Foundation Certificate in Business Analysis BCS Foundation Certificate in Business Analysis Exam Information Exam Information

• Open book
• One hour written exam, based on a business scenario
• Passing grade is 50%
• Exam included

Exam included Certification Information Certification Information

• International Diploma in Business Analysis
  • The BCS, The Chartered Institute for IT, offers this internationally recognized certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:
    • BCS Foundation Certificate in Business Analysis
    • BCS Certificate in Business Analysis Practice
    • BCS Certificate in Modelling Business Processes
    • BCS Certificate in Requirements Engineering
    • The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis
  • This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›

International Diploma in Business Analysis

• The BCS, The Chartered Institute for IT, offers this internationally recognized certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:
  • BCS Foundation Certificate in Business Analysis
  • BCS Certificate in Business Analysis Practice
  • BCS Certificate in Modelling Business Processes
  • BCS Certificate in Requirements Engineering
  • The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis
• This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›

The BCS, The Chartered Institute for IT, offers this internationally recognized certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:

• BCS Certificate in Business Analysis Practice
• BCS Certificate in Modelling Business Processes
• BCS Certificate in Requirements Engineering
• The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis

BCS Foundation Certificate in Business Analysis BCS Foundation Certificate in Business Analysis

BCS Certificate in Business Analysis Practice BCS Certificate in Business Analysis Practice

BCS Certificate in Modelling Business Processes BCS Certificate in Modelling Business Processes

BCS Certificate in Requirements Engineering BCS Certificate in Requirements Engineering

The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis

This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information › PRINCE2 CPD Information › BCS Associate Membership BCS Associate Membership

• Candidates receive free of charge BCS, the Chartered Institute for IT, Associate Membership for 1 year on successfully passing their first BCS certification. Associate membership.
• Upon passing your exam, BCS will contact you to activate your membership. Once activated you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
• BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
• Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.

Candidates receive free of charge BCS, the Chartered Institute for IT, Associate Membership for 1 year on successfully passing their first BCS certification. Associate membership. Associate membership.

• The Context for Business Processing Modelling

What is business process modelling?

• Why model business processes?
• Benefits of carrying out process modelling

Importance of modelling business processes

• Comparing the functional and process views of organisations
• Enabling business improvement and refinement
• Facilitating large-scale system changes and integration

Creating effective process models

• Performing detailed analysis
• Modelling the as-is process
• Identifying improvements and the to-be process
• Involving stakeholders in process modelling

Creating a hierarchy of business processes

• Organisation
• Process
• Task

Process modelling and Business Analysis

• Supporting requirements engineering
• Reinforcing the business case
• Helping with downstream testing

• Using an Organisational model for processes

• The strategic context for business processes
• Mapping process relationships
• Building an organisational view of processes
• Delivering value to customers and the value proposition

• Modelling Business Processes

Business process modelling techniques

• Identifying actors
• Specifying the start and end point in the process
• Clarifying tasks, process flows, rules, and decisions

Modelling the as-is business process

• Events that trigger business processes
• External business events
• Internal business events
• Time-based business events

Identifying outcomes from business processes

• Timelines for business processes
• Business process measures
• Internal measures
• External measures

• Documenting Tasks

Identifying tasks

• One person, place, and time
• Documenting steps to complete the tasks

Documenting business rules

• “If … then … else” statements

Measuring task performance

• Evaluating and Improving Business Processes

Identifying problems with the as-is business processes

• Measuring performance: time, quality, and resource usage/cost
• Determining target and actual values
• Aligning with corporate strategy and tactics as well as customer needs

Improving the process

• Using problem diagnosis techniques
• Process improvement techniques

Modelling the improved process

• Checking for quality and completeness
• Supporting development of the Requirements Catalogue

• Transitioning to the “to Be “Process

Implementation strategies

• Creating a pilot
• Deploying implementation strategies

Planning the transition

• Simulating and refining the to-be process
• Estimating resource usage
• Realising benefits

• Supporting the transition
• Enabling cultural change
• Supporting stakeholders through the change process
• Sustaining continuous improvement