BCS Course

course overview

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This course forms part of the BCS International Diploma in Business Analysis: one of the Practitioner Specialism courses.You will develop a rigorous approach to benefits management including:

  • How to make a business case, ensure a strategic fit and indicate critical success factors and key performance indicators
  • Producing a delivery plan, having identified key stakeholders
  • How to review a business case, revise and reassess the benefits
  • Implementation and delivery skills
  • How to embed business change at an organisational level

Skills Gained

Holders of the BCS Certificate in Business Management & Business Acceptance should be able to carry out the following tasks:

Benefits Management

  • Describe the contents of a Business Case
  • Explain the importance of the alignment between the business strategy and the business case
  • Describe at least 4 distinct categories of benefits
  • Describe potential roles in benefits management
  • Develop a benefits dependency network
  • Undertake an Investment Appraisal
  • Describe a benefits management process

Acceptance Testing

  • Define a framework for effective acceptance testing
  • Develop appropriate acceptance testing scenario test specifications
  • Define pre-requisites to acceptance testing


There are no specific pre-requisites for entry to the exam, however candidates should possess the appropriate level of knowledge to fulfill the objectves below


  • 1. Introduction
  • 1.1 The rationale for Benefits Management
  • 1.2 The rationale for Business Acceptance
  • 1.3 Lifecycle for solution development
  • 2. Defining the Business Benefits
  • 2.1 Developing the business case
  • 2.2 Contents of a business case
  • 2.3 Ensuring strategic fit
  • 2.4 Critical Success Factors and Key Performance Indicators
  • 2.5 The value chain and value propositions
  • 2.6 Drivers for business change
  • 3. Benefits Classification and Networks
  • 3.1 Benefits Classification
  • 3.2 The measurement of anticipated benefits
  • 3.3 Defining business benefits, business changes and enabling changes
  • 3.4 The benefits dependency framework
  • 4. Planning for Benefits Management
  • 4.1 Identifying benefit owners
  • 4.2 Role and responsibilities of senior responsible owner
  • 4.3 Stakeholders in benefits management
  • 4.4 Identifying relevant costs
  • 4.5 Investment appraisal – payback, net present value and internal rate of return
  • 4.6 Determining discount rate
  • 5. Testing for Business Acceptance
  • 5.1 The objectives of acceptance testing
  • 5.2 Principles of testing
  • 5.3 Roles and Responsibilities
  • 5.4 Acceptance testing in the system development lifecycle
  • 5.5 Functional and non-functional testing
  • 6. Test Design Techniques
  • 6.1 Test conditions and test cases
  • 6.2 Models to design tests and establish coverage
  • 6.3 Test cases from selected models
  • 6.4 Test procedure specification
  • 7. Test Planning, Management and Confirmation
  • 7.1 Test progress monitoring and control
  • 7.2 Incident Management
  • 7.3 Confirmation Testing
  • 8. Reviewing the Business Case
  • 8.1 Review gateways
  • 8.2 Assessing the impact of changes
  • 8.3 Revising the business case
  • 8.4 Reassessing the benefits
  • 9. Implementing the Business Change
  • 9.1 Planning the implementation
  • 9.2 Implementation strategies
  • 9.3 Contingency planning
  • 9.4 Managing stakeholders
  • 9.5 Developing the required skills and knowledge
  • 10. Benefits Delivery
  • 10.1 Embedding the business changes
  • 10.2 Reviewing the achievement of predicted benefits
  • 10.3 Defining and enacting actions and adjustments
  • 10.4 Confirming delivery of the benefits plan
  • 10.5 Assessing the potential for further benefits delivery
  • 10.6 Signing off the business case

Delegates will take the BCS Practitioner Specialist in Benefits Management and Business Acceptance examination in the afternoon of the final day.

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