Managing people effectively and appropriately can be the make or break of success. This certification assesses knowledge and understanding of the concepts, tools and techniques used to successfully lead and manage teams for high performance as well as a range of best-practice models for leadership, management and interpersonal skills, which are required in the modern workplace.
Key areas of the course include:
- Models for Team Leadership
- Adair’s Action Centred Leadership
- Goleman’s EQ
- Hersey & Blanchard’s Situational Leadership Model
- Whitmore’s GROW model
- Leadership vs management
- Leadership styles
- Performance Management
- Examination on the afternoon of day 2
Please note that the course timetable is designed to include coverage of new content up to around mid-afternoon on day 2.
Delegates should be prepared to spend around 2-3 hours on pre-course reading/preparation and 2 hours on homework and revision activities.
This may include activities set by the instructor as appropriate.