This course provides candidates with an understanding of the principles of, and practical experience of using industry best practice to utilise a Supplier Management process successfully across a services organisation.
This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Suppler Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'BCS ITSM Specialist' series.