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CMDBID: 55293 | Course Code: | Duration: 3 Days
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COURSE OVERVIEW

This course prepares you for the exam leading to the Business Relationship Management Professional Certification.

The Business Relationship Management Professional (BRMP ) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.

THE “HOUSE OF BRM”

This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:

  1. The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
  2. The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
  3. The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.

There is also focus and details provided for the Four Core BRM Disciplines:

  • Demand Shaping stimulates, surfaces and shapes business demand for provider services, capabilities and products. It ensures that business strategies fully leverage provider capabilities, and that the provider service portfolio and capabilities enable business strategies. Most importantly, Demand Shaping is focused on optimizing the business value realized through provider services, capabilities and products—that low value demand is suppressed while higher value demand is stimulated
  • Exploring identifies and rationalizes demand. Business Relationship Management helps sense business and technology trends to facilitate discovery and demand identification. Exploring is an iterative and ongoing process that facilitates the review of new business, industry and technology insights with potential to create value for the business environment. The key benefit of this discipline is the identification of business value initiatives that will become part of the provider portfolio of services, capabilities and products
  • Servicing coordinates resources, manages Business Partner expectations, and integrates activities in accordance with the business partner-provider partnership. It ensures that business partner-provider engagement translates demand into effective supply requirements. Servicing facilitates business strategy, Business Capability Road mapping, portfolio and program management
  • Value Harvesting ensures success of business change initiatives that result from the exploring and servicing engagements. Value harvesting includes activities to track and review performance, identify ways to increase the business value from business-provider initiatives and services, and initiates feedback that triggers continuous improvement cycles. This process provides stakeholders with insights into the results of business change and initiatives
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Location
Start Date
Price
Glasgow, United Kingdom
23rd Sep 2020
£1950
LVC, United Kingdom
28th Sep 2020
£1399
LVC, Australia
28th Sep 2020
$3900
London, United Kingdom
1st Oct 2020
£1950
London, United Kingdom
7th Oct 2020
£1950
London, United Kingdom
7th Oct 2020
£1950
LVC, United Kingdom
19th Oct 2020
£1399
LVC, United States
19th Oct 2020
$895
LVC, New Zealand
19th Oct 2020
$3900
LVC, Australia
19th Oct 2020
$3900
LVC, New Zealand
19th Oct 2020
$3900
LVC, Italy
19th Oct 2020
€2400
LVC, France
19th Oct 2020
€2400
LVC, Germany
19th Oct 2020
€2400
LVC, Spain
19th Oct 2020
€2400
LVC, Australia
19th Oct 2020
$3900
LVC, United States
19th Oct 2020
$895
LVC, United States
19th Oct 2020
$895
Canberra, Australia
20th Oct 2020
$0
LVC, Australia
2nd Nov 2020
$3900
Wellington, New Zealand
9th Nov 2020
$3900
Auckland, New Zealand
9th Nov 2020
$3900
New York, United States
9th Nov 2020
$895
San Francisco, United States
9th Nov 2020
$895
Paris, France
9th Nov 2020
€2400

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes