Business Analysis is about identifying and understanding business requirements so that information systems can meet business needs. Many IT development projects fail to deliver because not enough effort is spent on analysing and prioritising business requirements. The central theme is that system development should be business driven rather than led by technology. It encompasses the view that information systems include business processes as well as information technology.
The course covers essential approaches to requirements elicitation, business analysis and financial justification – all within a project framework. It is practical and interactive delivered using a mixture of lectures, workshops and case study exercises. Participants will learn how to elicit and document user requirements, construct high level business models, produce more detailed business models and use these models within a variety of development lifecycles.
By the end of this course delegates will be able to:
- Identify relevant techniques used in business analysis and where they are best used in the system development life cycle.
- Understand the importance of strategic analysis and its associated techniques.
- Carry out a preliminary investigation including a feasibility study.
- Elicit business requirements using traditional fact-finding methods and techniques.
- Analyse, document and validate business requirements.
- Carry out use case analysis, produce a use case diagram and document use cases.
- Model as-is and to-be business processes at various levels from context diagrams down to the documentation of elementary processes.
- Build an entity-relationship diagram (data model) and understand where and why it is used.
- Carry out a basic cost-benefit analysis using financial techniques and tools.
- Understand the fundamentals of effective communication.