All Brands   >   Agile   >   Certified Agile Process Owner CAPO including exam

CMDBID: 57486 | Course Code: CAPO | Duration: 3 Days
Overview >

A process owner is an individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.

This course describes process owner responsibilities and provides the education needed to oversee the design, reengineering, and improvement of IT Service Management (ITSM) processes, particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place “just enough” process and how to continually align process performance with overall business goals.

Examination

  • Closed book
  • 60 minutes
  • 40 multiple-choice questions
  • Pass mark 65% (26 questions)
  • Successful candidates earn designation as a Certified Agile Process Owner
Audience >
Skills Gained >
Prerequisites >
Outline >

Course Dates

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Location
Duration
Start Date
Price
London, United Kingdom
2 Days
21st Jun 2021
£1345
London, United Kingdom
2 Days
21st Jun 2021
£1345
Manchester, United Kingdom
2 Days
29th Jun 2021
£1200
London, United Kingdom
2 Days
22nd Jul 2021
£1200
LVC, United States
2 Days
5th Aug 2021
$1800
LVC, United States
2 Days
5th Aug 2021
$1800
LVC, New Zealand
2 Days
5th Aug 2021
$2500
LVC, New Zealand
2 Days
5th Aug 2021
$2500
LVC, Australia
2 Days
5th Aug 2021
$2500
LVC, Italy
2 Days
5th Aug 2021
€1400
LVC, Germany
2 Days
5th Aug 2021
€1400
LVC, France
2 Days
5th Aug 2021
€1400
LVC, United Kingdom
2 Days
5th Aug 2021
£1200
LVC, United States
2 Days
5th Aug 2021
$1800
LVC, Spain
2 Days
5th Aug 2021
€1400
LVC, Australia
2 Days
5th Aug 2021
$2500
LVC, Australia
2 Days
5th Aug 2021
$2500
LVC, Australia
3 Days
10th Aug 2021
$3750
LVC, Australia
3 Days
10th Aug 2021
$3750
LVC, France
3 Days
10th Aug 2021
€2100
LVC, Italy
3 Days
10th Aug 2021
€2100
LVC, Germany
3 Days
10th Aug 2021
€2100
LVC, New Zealand
3 Days
10th Aug 2021
$3750
LVC, New Zealand
3 Days
10th Aug 2021
$3750
LVC, Australia
3 Days
10th Aug 2021
$3750

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes