All Brands   >   Agile   >   Certified Agile Process Owner CAPO including exam

CMDBID: 57486 | Course Code: CAPO | Duration: 3 Days
Overview >

A process owner is an individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.

This course describes process owner responsibilities and provides the education needed to oversee the design, reengineering, and improvement of IT Service Management (ITSM) processes, particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place “just enough” process and how to continually align process performance with overall business goals.

Examination

  • Closed book
  • 60 minutes
  • 40 multiple-choice questions
  • Pass mark 65% (26 questions)
  • Successful candidates earn designation as a Certified Agile Process Owner
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Prerequisites >
Outline >

Course Dates

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Location
Start Date
Price
Wellington, New Zealand
9th Nov 2020
$2310
Auckland, New Zealand
9th Nov 2020
$2310
New York, United States
9th Nov 2020
$2700
San Francisco, United States
9th Nov 2020
$2700
Canberra, Australia
9th Nov 2020
$2310
Paris, France
9th Nov 2020
€2400
Milan, Italy
9th Nov 2020
€2400
Chicago, United States
9th Nov 2020
$2700
Berlin, Germany
9th Nov 2020
€2400
Melbourne, Australia
9th Nov 2020
$2310
Sydney, Australia
9th Nov 2020
$2310
Madrid, Spain
9th Nov 2020
€2400
London, United Kingdom
23rd Nov 2020
£1345
LVC, United States
23rd Nov 2020
$2700
LVC, United Kingdom
23rd Nov 2020
£2250
LVC, New Zealand
23rd Nov 2020
$2310
LVC, New Zealand
23rd Nov 2020
$2310
LVC, Australia
23rd Nov 2020
$2310
LVC, Italy
23rd Nov 2020
€2400
LVC, Germany
23rd Nov 2020
€2400
LVC, France
23rd Nov 2020
€2400
LVC, United States
23rd Nov 2020
$2700
LVC, United States
23rd Nov 2020
$2700
LVC, Australia
23rd Nov 2020
$2310
LVC, Australia
23rd Nov 2020
$2310

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes