Finding the best courses in a specific field can be hard, especially when you are a newcomer. Cisco Call Manager is one of the perfect phone systems in the world. Many companies rely on Cisco for their daily voice communications, and CUCM has thousands of features and capabilities that can help companies from SMBs to enterprises. But on the other side, when you want to work with a system like Cisco Call Manager, the story is different; you can’t search on the internet and read some documents and start designing or managing your company’s phone system. You need a deep understanding of the CUCM and Cisco design. In this article, I want to share with you the best training for Cisco Call Manager or CUCM for 2019.
This course, Call Control with CUCM for Cisco CICD (210-060), is the 3rd installment of the CICD certification exam prep series. First, you'll learn about Cisco Unified Communications Manager, Cisco's flagship telephony environment. Next, you'll discover key features and functionality within the product, and explore platform configuration basics and basic troubleshooting. Finally, you'll learn tips and tricks to aid you in preparation for your Cisco CICD certification exam 210-060. By the end of this course, you'll have great fundamental knowledge needed to prepare you for your Cisco CICD certification exam 210-060.
Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any device, on any network in a cost-effective, reliable, and secure manner.
With the help of this course, you will be able to get all necessary information to be the best in Cisco CUCM .
The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration.
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