Coaching For Results

Each participant will leave with a recognised certificate

By the end of the course you will be able to:

• define coaching and describe the coaching cycle

• identify what helps and what hinders the coaching process

• enhance your skills as a coach including the use of feedback to help individuals develop

• develop the confidence to encourage people to solve their own work problems

• recognise coaching opportunities to develop staff. What will the course cover? Personal objectives for the course.

• Why manage performance?

• What is coaching?

• How does coaching compare with other systems?

• The characteristics of a good coach.

• The learning cycle and learning styles.

• The spectrum of coaching skills.

• What do coaches do?

• Key coaching skills: building rapport, contracting, questioning and listening skills, observing and analysing, giving feedback.

• Selecting a coaching style – the skill/will matrix.

• The GROW model of coaching.

• Conducting a coaching session.

• Motivating your team.

• Negative cycle of de-motivation, positive cycle of motivation.

• Evaluating coaching.

• Putting it all together – coaching case studies.

Completion of a personal action plan.

recognise coaching opportunities to develop staff.

What will the course cover?

Personal objectives for the course.