By the end of the course you will be able to:
- define coaching and describe the coaching cycle
- identify what helps and what hinders the coaching process
- enhance your skills as a coach including the use of feedback to help individuals develop
- develop the confidence to encourage people to solve their own work problems
- recognise coaching opportunities to develop staff. What will the course cover? Personal objectives for the course.
- How does coaching compare with other systems?
- The characteristics of a good coach.
- The learning cycle and learning styles.
- The spectrum of coaching skills.
- Key coaching skills: building rapport, contracting, questioning and listening skills, observing and analysing, giving feedback.
- Selecting a coaching style – the skill/will matrix.
- The GROW model of coaching.
- Conducting a coaching session.
- Negative cycle of de-motivation, positive cycle of motivation.
- Putting it all together – coaching case studies.
Completion of a personal action plan.
recognise coaching opportunities to develop staff.
What will the course cover?
Personal objectives for the course.