Coaching Course

course overview

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In this course participants will learn how to build influence with their team members through the application of sound coaching techniques. During the course a clear distinction will be made between coaching employees and other emotionally supportive disciplines like psychotherapy and counseling. Ultimately, the coach on the job identifies opportunities for their team members to take advantage o. They provide strategies to achieve stated objectives, improve performance and help align work product with corporate initiatives. Participants will learn how to have effective coaching conversations that produce results.

Skills Gained

  • Techniques to effectively coach for performance
  • Understanding of the purpose and use of business based coaching
  • Understanding and application of the “coaching conversation”
  • Documentation techniques and follow-up strategies


Outline of Coaching Essentials for Managers Training 1. Coaching Understood

  • Distinctions between coaching and therapy, mentoring, counseling, etc.
  • Overview of the coaching process
  • Entering into the Coaching Conversation

2. Coaching and Coaching Competencies explained

  • Active listening skills;
  • Reflective responses
  • Fostering internal awareness skills
  • Action observation skills.
  • Essential questioning skills
  • Action oriented focus

3. Getting into the fundamental coaching attitude

  • Explanation of coaching presence
  • Optimal conditions for coaching
  • Managing beliefs, values and assumptions
  • Managing the Support vs. Challenge balance

4. Getting into the coaching process.

  • Creating the coaching contract
  • Strategies to developing trust and build rapport.
  • Creating accountability and utilizing empathy.
  • Standard coaching tools.
  • Review the 4 basic types of coaching relationships
  • Working with strong emotions.
  • Documentation and follow up methods

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.