Collaboration Communications Systems Engineer Training Course | CourseMonster

Useful links: CourseMonster vendor-authorised training | Cyber Security training at CourseMonster | CourseMonster course page

Additional workplace outcomes: Participants can explain where Collaboration Communications Systems Engineer Training Course | CourseMonster fits in a wider IT Technical skills roadmap, identify related certifications or follow-on courses, and apply the concepts to real project, operations or service delivery scenarios.

Before attending this course, students should have general knowledge of the following topics:

• Microsoft 365 and Microsoft Teams
• Networking, telecommunications, and audio/visual basics
• Identity and access management basics

Important:

Multi-factor authentication (MFA) requirements: For security purposes Microsoft might require MFA for access to the Microsoft 365/Dynamics 365 tenants used for this course. As such, you may need to have a mobile device available upon which you will set up the free of charge Microsoft Mobile phone authenticator App which can be downloaded herewith details on how to sign in here

Learning Path 1: Plan and design Teams collaboration communications systems

In this Learning Path, you'll learn how to plan, design, and deploy Microsoft Teams collaboration communications systems with Microsoft Teams meetings, Teams Phone, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.

Modules in the Learning Path

• Introduction to Teams meetings and calling
• Plan for Teams Phone
• Plan for Microsoft Teams Rooms and Surface Hub
• Plan and optimize network performance for Teams
• Configure and deploy Teams Phone
• Configure and deploy Teams Phone with Direct Routing
• Extend Teams Phone with additional services

Lab: Prepare the lab environment

• Assign permissions and licences
• Set up PowerShell for Microsoft Teams administration

Lab : Configure your environment for Teams Voice usage

• Evaluate your network with Network Planner
• Use the Teams Network Assessment tool
• Configure a basic network topology for Dynamic Emergency Calling
• Configure voice policies
• Prepare users for calling
• Configure audio conferencing settings

Lab: Expand your Teams Voice environment to use Direct Routing

• Configure lab for Direct Routing
• Deploy the Session Border Controller
• Configure the Session Border Controller
• Configure Teams for Direct Routing

Learning Path 2: Manage Teams collaboration communications systems

Discover how to manage Teams collaboration communications systems, including Microsoft Teams meetings, Teams Phone, Microsoft Teams Rooms and other devices after implementation. You'll learn how to manage Teams users, Teams devices, and perform common troubleshooting tasks.

Modules in this Learning Path

• Manage meetings and events experiences
• Configure and manage voice users
• Configure auto attendants and call queues
• Configure, deploy and manage Teams devices
• Monitor and troubleshoot Teams collaboration communications systems

Lab: Manage your Teams Voice environment

• Manage Voice users
• Configure Call Queues and Auto Attendants
• Manage teams devices
• Monitor and troubleshoot Teams Phone

There are also two Guided projects, where you will be asked to configure Teams without looking at detailed instructions.

• Guided project ‚Äö√Ñ√¨ Create and assign Teams policies
• Guide project ‚Äö√Ñ√¨ Prepare meeting room experience

Useful links: CourseMonster vendor-authorised training | Cyber Security training at CourseMonster | CourseMonster course page

Suggested learning path: After this course, compare related options via the links in the overview and the IT Technical training category.

Important:

Multi-factor authentication (MFA) requirements: For security purposes Microsoft require MFA for access to the Microsoft 365/Dynamics 365 tenants used for this course. As such, you will be need to have a mobile device available upon which you will set up the free of charge Microsoft Mobile phone authenticator App which can be downloaded herewith details on how to sign in here

Please note: that there is considerable overlap in content between this course and course MS700 Managing Microsoft Teams. This course contains more in-depth content about deploying Microsoft Teams Phone, planning and optimising the network for Teams, and troubleshooting Teams. There are also two short guided projects in which students can put into practice what they have learned.

If you have attended the MS700 course please review the outlines of the two courses and ensure you are comfortable with the level of overlap with this course.