Module 1 / Operating Systems and Software
- Computers and Operating Systems
- Functions of an Operating System
- Types of Operating System
- Apple Mac OS X and iOS and Blackberry Linux, Chrome, and Android Setting up a Workstation and Using Windows Setting up a PC System Ergonomic Concepts Navigating an OS Using Input Devices Icons and Windows File Explorer and Control Panel Using a Web Browser Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar Installing and Configuring Windows Installing Windows Completing Setup Managing User Accounts Exercises / Managing User Accounts Software Application Installing and Configuring Software Managing Software Productivity Software Collaboration Software
Exercises / Managing Software Applications
Troubleshooting and Support
Support and Troubleshooting
Getting Support
Using a Search Engine
Exercises / Using a Search Engine
Module 2 / Computer Hardware
Input Devices
Computer Connector Types
Installing and Uninstalling Peripherals
Configuring Peripherals
Exercises / Configuring an Input Device
Output Devices
Video Cards
Display Devices
Display Connectors and Cable Types
Display Settings
Multimedia Ports and Devices
Exercises / Playing Audio
Storage Devices
Hard Disk Drives
Optical Discs and Drives
Flash Memory
Exercises / Adding a Removable Drive
File Management
Managing the File System
Folders
Files
Searching for Folders and Files
Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files
Printers and Scanners
Printer Types
Laser Printers
Inkjet Printers
Thermal Transfer Printers
Printer Interfaces
Installing and Configuring a Printer
Scanners
Fax Modems
Exercises / Using a Printer
System Components
Selecting a Computer
Motherboard Components
Processors
System Memory
Expansion Bus
System Cooling
Exercises / Specifying PC Systems
Environment and Power
ESD Precautions
Device Placement
Power Supply Units
Energy Efficiency
Power Protection
Safe Disposal and Recycling
Exercises / Adjusting Power Options
Module 3 / Networks and Security
Setting Up a Network
Network Components
TCP/IP
Setting up a Local Network
Setting Up a Wireless Network
Exercises / Network Settings
Sharing and Storage
Windows Client Software
Local Sharing and Storage
Hosted Sharing and Storage
Backups
Exercises / Homegroups and File Sharing
Mobile Devices
Using a Mobile Device
Mobile Applications and App Stores
Network Connectivity
Email Configuration
Synchronization and Data Transfer
Bluetooth and NFC
Basic Security Threats
Computer Security Basics
Malware
Preventing Malware Infections
Patch Management
Exercises / Using Windows Defender and Windows Update
Security Best Practices
Spam
Social Engineering
Hardware Theft and Device Hardening
Managing User Authentication
User Education
Web Browsing Best Practices
Using Free / Open Networks
Configuring Web Browser Security
Managing Plug-ins
Digital Certificates and Anti-phishing
Managing Cookies and PII
Enabling a Firewall
Exercises / Web Security / Installing a Plug-in
