Use a variety of techniques to organise and conduct effective and interactive meetings (by phone or face-to-face) to gain time and increase productivity.
This course is suitable for individuals who are required to run, conduct and lead any kind of meeting and who wish to achieve success.
By the end of this practical one-day course, you will be able to:
Structure and conduct meetings to achieve objectives and avoid wasting time.
Identify, understand and apply the PPCM approach.
Encourage contributions from all participants.
Develop communication skills and efficiently conduct professional meetings.
Deal with difficult situations or members.
Overcome the difficulties caused by technology in meetings.
Efficient Meeting Preparation
Identifying the different types of meetings
Isolating the common problems and difficulties that occur in meetings
Structuring the various phases of the meeting
Identifying clearly the role and responsibilities of the chairperson
Adopting the appropriate tone and structure
Lead Effective Meetings with the PPCM Approach
Pertinence: what the purpose is, other possibilities of meeting people
Preparation: clarifying and communicating the agenda, topics, duration, commitments, logistics
Conduct: the techniques to lead and involve the team in the meeting
Measure: who should draw up the minutes of the meeting
Conduct a Meeting Effectively
Using various techniques to make people interact with each other
Dealing with problematic attendees
Controlling flow and time
Encouraging participation from all attendees
Technology in Meetings
Points to consider for a successful virtual meeting
Personalised feedback and input on how to make your virtual meetings work
Develop Communications Skills
Questioning and listening techniques
Identifying the key message and the needs of the audience
Developing your personality to build rapport more easily and successfully
Practising persuasion techniques to feel more confident in dealing with others
Give Constructive Feedback
Pursuing effective reviews
Mastering summarising techniques
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well
as public sector institutions such as the Department of Defence and the Department of Health.