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CMDBID: 104034 | Course Code: PA | Duration: 4 Days
Overview >

This four-day diploma is made up of three popular PA courses and covers a breadth of skills specifically tailored to today's office professional.

It covers core competencies that will enable you to take on a broader role to include areas of project management and budgeting. It will also enable you to take on increased responsibilities and give you more confidence when building relationships that are fundamental to your success.

The diploma is endorsed by The Institute of Administrative Management (IAM) - one of the oldest management institutes in the UK, having inspired professional business managers and administrators since 1915.

Day 1 - Project Management Skills for Office Professionals

  • This part of the diploma will enable you to:
  • Recognise when to use your project management skills.
  • Avoid the most common causes of project failure.
  • Use a simple lifecycle and checklists to manage your project work.
  • Define the scope and constraints of each of your projects.
  • Plan each project using simple and easy to understand documentation.
  • Monitor, control and report on your projects using just a few key techniques.
  • Recognise when project handover and closure is required and what it involves.

Find out more about this course

Day 2 - Commercial and Business Awareness for Experienced PAs and Secretaries

  • Understand commercial and business issues facing your organisation.
  • Define the role and purpose of your organisation.
  • Understand the issues and dilemmas now facing organisations at a strategic level.
  • Recognise the key issues involved in change management.
  • Remove the myths and fears about finance and understand the jargon that surrounds it.

Day 3 and 4 - The Skilled Communicator and Relationship Builder

  • Understand the communication model.
  • Understand the three key elements of communication.
  • Identify barriers to communication and strategies to overcome these.
  • Experience first-hand how we create and maintain rapport.
  • Recognise your own and others' communication styles.
  • Tailor your communication to include assertive, influential and motivational language.
  • Employ active listening skills to optimise communication.
  • Consider how to structure your communication – in person and in writing.
  • Understand the scope, benefits and limitations of different communication channels including working in a digital age and sharing best practice for email management.
  • Be able to identify and achieve individual and collaborative goals.

Course Dates

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Location
Start Date
Price
LVC, United Kingdom
19th Oct 2020
£1999
LVC, United States
19th Oct 2020
$3600
LVC, Australia
19th Oct 2020
$5200
LVC, New Zealand
19th Oct 2020
$5200
LVC, New Zealand
19th Oct 2020
$5200
LVC, France
19th Oct 2020
€3200
LVC, Germany
19th Oct 2020
€3200
LVC, Spain
19th Oct 2020
€3200
LVC, Italy
19th Oct 2020
€3200
LVC, Australia
19th Oct 2020
$5200
LVC, Australia
19th Oct 2020
$5200
LVC, United States
19th Oct 2020
$3600
LVC, United States
19th Oct 2020
$3600
New York, United States
9th Nov 2020
$3600
Wellington, New Zealand
9th Nov 2020
$5200
Auckland, New Zealand
9th Nov 2020
$5200
San Francisco, United States
9th Nov 2020
$3600
Sydney, Australia
9th Nov 2020
$5200
Canberra, Australia
9th Nov 2020
$5200
Paris, France
9th Nov 2020
€3200
Milan, Italy
9th Nov 2020
€3200
Chicago, United States
9th Nov 2020
$3600
London, United Kingdom
9th Nov 2020
£1999
Berlin, Germany
9th Nov 2020
€3200
Melbourne, Australia
9th Nov 2020
$5200

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes