All Brands   >   Business Skills   >   Communication   >   Handling Difficult People and Situations

CMDBID: 8698 | Course Code: | Duration: 1 Days
Overview >

This one-day course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances.

You will learn how to understand other people's behaviour and how to respond appropriately. You will gain practical guidance to apply to your own situations and you will leave the course with a set of handy reference cards to remind you of key skills and techniques learned during the course in your day-to-day activities.

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Course Dates

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Location
Start Date
Price
LVC, United Kingdom
8th Oct 2020
£669
London, United Kingdom
14th Oct 2020
£649
LVC, United Kingdom
9th Nov 2020
£669
London, United Kingdom
16th Dec 2020
£669
ONSITE, United States
Onsite
£669

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes