CMDBID: 73874 | Course Code: F2900G | Duration: 1 Days
Overview>
This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
Audience>
This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
Skills Gained>
Describe the users of IBM Case Manager
Identify components of IBM Case Manager
Create and process a case
Search for a case
Review a case
Add annotations and comments to a case
Split a case
Explore and identify the structure of a solution
Add a custom task
Add a quick task
Identify IBM Case Manager integration options
Prerequisites>
None
Outline>
Introduction to IBM Case Manager
Describe the uses of IBM Case Manager
Identify components of IBM Case Manager
Create and process a case
Identify a case
List the components of a case type
Describe the IBM Case Manager Client
Add a case and process a work item
Review a case
Search for a case
Add annotations and comments to a case
Split a case
Structure of a solution
Describe IBM Case Manager solutions and their assets
Identify IBM Case Manager environments
Explore the IBM Case Manager Builder Step Designer
Add runtime tasks
Add a custom task
Add a quick task
IBM Case Manager integration options
Identify IBM Case Manager integration options
Our Clients
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well
as public sector institutions such as the Department of Defence and the Department of Health.
