All Brands   >   IBM   >   IBM Cloud Management and Platform   >   IBM Control Desk 7.6 Service Request Management Fundamentals TP362G

CMDBID: 41339 | Course Code: TP362G | Duration: 3 Days
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This course introduces you to the fundamental concepts of managing a Service Desk using IBM Control Desk. Through instructor-led discussion, demonstrations and hands-on labs, you learn how to create and resolve service requests, incidents and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.

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Location
Start Date
Price
Tel Aviv, Israel
13th Aug 2020
$2700
Denver, United States
24th Aug 2020
$2700
Nairobi, Kenya
25th Aug 2020
$2700
Muscat, Oman
25th Aug 2020
$2700
Casablanca, Morocco
25th Aug 2020
$2700
Live Virtual Class, United States
25th Aug 2020
$2700
LVC, United States
25th Aug 2020
$2700
Abuja, Nigeria
25th Aug 2020
$2700
Doha, State of Qatar
25th Aug 2020
$2700
Maputo, Mozambique
25th Aug 2020
$2700
Istanbul, Turkey
1st Sep 2020
$2700
Singapore, Singapore
1st Sep 2020
$2700
Cairo, Egypt
1st Sep 2020
$2700
Tel Aviv, Israel
1st Sep 2020
$2700
Riyadh, Saudi Arabia
1st Sep 2020
$2700
Dubai, United Arab Emirates
1st Sep 2020
$2700
LVC, Singapore
1st Sep 2020
$2700
LVC, Turkey
1st Sep 2020
$2700
LVC, United Arab Emirates
1st Sep 2020
$2700
LVC, Egypt
1st Sep 2020
$2700
LVC, Saudi Arabia
1st Sep 2020
$2700
Singapore, Singapore
7th Sep 2020
$2700
Canberra, Australia
9th Sep 2020
$3750
San Jose, United States
10th Sep 2020
$2700
LVC, Australia
14th Sep 2020
$3750

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes