Business Analysis Course

course overview

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This course is now two days instead of three! It's also part of our 5-day Mastering Business Analysis – Remastered course which usually runs in parallel, so you can choose to undertake these 2 days or the full 5 days.

By mastering the project requirements process, business analysts and project managers can better manage customers' expectations and satisfy their needs. Requirements discovery is the first step to a successful project.

This course focuses on the skills necessary to thoroughly gather requirements from stakeholders, procedures, system components, and various business documents. Quality requirements statements are the next step in a successful project. This course provides the best practices to write specific, measurable, achievable, realistic, and traceable (SMART) requirements statements.

Finally, requirements must be properly communicated, validated and signed off to achieve a successful project outcome. By the end of this course, participants will have accomplished all three. Overall the course is designed to give participants the skills, hands-on application and confidence they need to tackle any project by producing and gaining approval for a quality requirements document.

This course is consistent with definitions and principles from the IIBA's Guide to the Business Analysis Body of Knowledge (BABOK Guide).


Those who need an advanced and detailed approach to defining business/technical requirements and implementing new processes or methodologies.

Skills Gained

Discover how to:

  • Apply concepts and techniques applicable to any tool or methodology
  • Elicit and capture stakeholders' requests and turn them into requirements
  • Write high quality business, functional and non-functional requirements
  • Communicate, validate and gain sign off on the requirements document


  • Enterprise Analysis
    • Define Business Needs
    • Define Solutions Scope
    • Define Business Case
  • Business Analysis Planning and Monitoring
    • Plan Business Analysis Approach
  • Elicitation
    • Conduct Elicitation Activities
    • Document Elicitation Results
    • Confirm Elicitation Results
  • Requirements Management and Communication
    • Manage Solution Scope and Requirements
    • Manage Requirements Traceability
    • Prepare Requirements Package
    • Communicate Requirements
  • Requirements Analysis
    • Organise Requirements
    • Specify and Model Requirements
    • Verify Requirements
    • Validate Requirements
  • Solution Assessment and Validation
    • Define Transition Requirements
  • Underlying Competencies
    • Business Knowledge
    • Communication Skills
  • Techniques
    • Data Dictionary and Glossary
    • Non-Functional Requirements Analysis
    • Requirements Workshops
    • Scenarios and Use Cases
    • Scope Modeling
    • Structured Walkthrough


Successful completion of DDLS' Fast Start in Business Analysis course


  • Requirements Process
  • Requirements Essentials
  • Business Case
  • Stakeholder Requirements
  • Functional Requirements
  • Non-Functional Requirements
  • Requirements Communication
  • Recognise the cost of bad requirements
  • System Development Life Cycle
  • As-is and to-be analysis work
  • The discovery process
  • Correlate project size to requirements analysis
  • Plan requirements work
  • Perform an enterprise analysis overview
  • Requirements best practices
  • Define the types of requirements
  • Requirements grammar
  • Differentiate requirements statements from design statements
  • Write measurable requirements for success and testability
  • Requirements documentation components
  • Recognise the components of business requirements
  • Define system scope using a context diagram
  • Write business requirements and draw a context diagram for the case study
  • Best practices for stakeholder interactions
  • Identify the various people involved in requirements
  • Requirements elicitation techniques
  • Requirements tracing
  • Facilitated requirements session
  • Document stakeholder requirements for further development
  • Functional requirements and functions
  • Identify where functional requirements come from
  • Turn stakeholder requirements into functional requirements
  • Use Case components
  • Turn a Use Case into functional requirements
  • Turn artifacts into functional requirements
  • Determine the correct level and format for functional requirements
  • Non-functional requirements
  • Learn how to build non-functional requirements from stakeholder and functional requirements
  • Build non-functional requirements from business rules
  • Best practices for effective requirements communication
  • Requirements validation meeting
  • Verify requirements with identified stakeholders
  • Justify and interactively update requirements statements
  • Gain sign-off approval to continue with design work

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.