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CMDBID: 107501 | Course Code: TP2562 | Duration: 2 Days
Overview >

This two-day workshop focuses on identifying the causes of business problems, building solutions that answer those problems, and ensuring that those answers meet stakeholder quality standards. It is highly interactive and designed to allow participants to both acquire and apply skills that can serve them well in the workplace. It utilizes a case study throughout the workshop. Finally, this workshop is compliant with the Project Management Body of Knowledge (the PMBOK Guide, Fifth Edition and draws insights on quality management and requirements from the Business Analysis Body of Knowledge (the BABOK ).

In an environment of rapid change, an organization's outputs: its products, projects and processes – must all meet business objectives to make effective and efficient use of scarce resources. These outputs also have to satisfy the needs for which they were initiated by the organization, which requires first identifying these needs and then analyzing the best solution to fill them. At its heart, the ability to identify needs and then propose effective solutions is related to accurately measuring quality, in three dimensions:

  • Process quality to ensure that processes are effective and efficient
  • Product quality to ensure that the product of process improvement projects meet the needs of stakeholders
  • Project quality to ensure that the project itself meets the quality standards established for it

Failing to meet any one of these quality dimensions can create problems, waste critical resources and result in dissatisfied stakeholders. Meeting these three dimensions of quality requires the application of a broad array of skills that include:

  • Identifying customer requirements
  • Improving processes used in the project and those that are the product of the project
  • Identifying quality standards
  • Identifying the root causes of problems and making good decisions
  • Employing process control tools like run charts, statistical sampling and control charts
  • Making good project tradeoffs and decisions about quality standards for processes
  • Measuring outcomes
  • Instilling a sense of quality control in project team members
  • Employing methods and tools related to the modern quality movement
  • Understanding and managing the cost of quality
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Location
Duration
Start Date
Price
LVC, Australia
2 Days
19th Oct 2021
$2500
LVC, Germany
2 Days
26th Oct 2021
€1400
LVC, Germany
2 Days
9th Nov 2021
€1400
LVC, France
2 Days
9th Nov 2021
€1400
New York, United States
2 Days
9th Nov 2021
$1800
Wellington, New Zealand
2 Days
9th Nov 2021
$2500
Auckland, New Zealand
2 Days
9th Nov 2021
$2500
San Francisco, United States
2 Days
9th Nov 2021
$1800
Sydney, Australia
2 Days
9th Nov 2021
$2500
Canberra, Australia
2 Days
9th Nov 2021
$2500
LVC, Australia
2 Days
9th Nov 2021
$2500
LVC, New Zealand
2 Days
9th Nov 2021
$2500
LVC, New Zealand
2 Days
9th Nov 2021
$2500
LVC, United States
2 Days
9th Nov 2021
$1800
LVC, United States
2 Days
9th Nov 2021
$1800
LVC, United States
2 Days
9th Nov 2021
$1800
LVC, United Kingdom
2 Days
9th Nov 2021
£1200
LVC, Spain
2 Days
9th Nov 2021
€1400
LVC, Italy
2 Days
9th Nov 2021
€1400
Paris, France
2 Days
9th Nov 2021
€1400
Milan, Italy
2 Days
9th Nov 2021
€1400
Chicago, United States
2 Days
9th Nov 2021
$1800
London, United Kingdom
2 Days
9th Nov 2021
£1200
Berlin, Germany
2 Days
9th Nov 2021
€1400
Melbourne, Australia
2 Days
9th Nov 2021
$2500

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes