The ILM Level 5 Award in Leadership and Management has been designed to give practising or aspiring middle managers a solid foundation for their formal development in this role.
This is a concise qualification made up of two units. In the first unit, 'Becoming an Effective Leader', participants explore the nature of the middle management role and critically evaluate their own managerial ability.
In the second unit, 'Managing Stress and Conflict in the Workplace', participants explore the techniques for dealing with conflict and implementing conflict resolution. This module also focuses on stress management within the organisation and asks the candidates to assess their own and the organisation's ability to recognise and manage stress effectively.