Analyzing and Troubleshooting Signaling and Media Protocols
- SIP Review
- H.323 Review
- SIP and H.323 Trunking Considerations
- SIP and H.323 Troubleshooting Tools
Implementing Cisco Unified Communications Manager Supplemental Services
- Call Park
- Call Pickup
- Meet-Me Conferences
- Time-of-Day Routing
Implementing Call Coverage in Cisco Unified Communications Manager
- Overview of Call Coverage in Cisco Unified Communications Manager
- Call Hunting
- Call Queuing
Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
- Issues with Roaming Devices
- Device Mobility Characteristics
- Device Mobility Operation
- Device Mobility Considerations
Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
- Issues with Roaming Users
- Cisco Unified Communications Manager Extension Mobility Characteristics
- Cisco Unified Communications Manager Extension Mobility Components
- Cisco Unified Communications Manager Extension Mobility Considerations
- Cisco Unified Communications Manager Extension Mobility Troubleshooting.
Configuring and Troubleshooting Cisco Unified CM Unified Mobility
- Issues with Multiple Devices
- Cisco Unified CM Mobility Overview
- Cisco Unified CM Unified Mobility Operation
- Cisco Unified CM Mobility Considerations
- Cisco Unified CM Unified Mobility Troubleshooting
Implementing Cisco Unified Communications Manager Express
- Cisco Unified Communications Manager Express Overview
- Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
- Calling Privileges and Toll-Fraud Prevention in Cisco Unified Communication Manager Express
- Hunt Groups
- Paging
Implementing Globalized Call Routing
- Overview of Multisite Dial Plans
- Globalized Call Routing Overview
- Globalized Call-Routing Number Formats
- Globalization of Localized Call Ingress
- Localization During Call Egress
- Calls that involve Non-DID Endpoints
- TEHO, Including Local PSTN Backup
- Class of Service in Globalized Call Routing Deployments
Implementing Remote Site Survivability
- Overview of Remote Site Survivability
- Cisco Unified SRST
- Reachability Within the Remote Site and to the Outside
- Survivability of MGCP Gateways Using MGCP Fallback
Implementing Call Admission Control in Cisco Unified Communications Manager
- CAC Overview
- Location CAC Within a Cluster
- Location CAC for Off-Cluster Calls Using Locally Configured Locations
- Intercluster Location CAC
- PSTN Backup for Intracluster Calls Denied by CAC
- PSTN Backup for Intercluster Calls Denied by CAC
Implementing URI Calling in Cisco Unified Communications Manager
- URI Call-Routing Overview
- Directory URIs in Cisco Unified Communications Manager
- URI Call-Routing Process
- SIP Route Patterns and SIP Trunks
- URI Call Routing Considerations
Troubleshooting Multisite Cisco Unified Communications Manager Deployments
- Call Routing Troubleshooting
- Calling-Party Presentation Troubleshooting
- Egress Device Selection and SIP Trunk Troubleshooting
- CAC Troubleshooting
Examining Global Dial Plan Replication
- GDPR Overview
- ILS Characteristics
- GDPR Components
- Call Routing with GDPR
- PSTN Backup
Configuring and Troubleshooting Cisco Unified Border Element
- Overview of Cisco Unified Border Element
- Cisco Unified Border Element Call Routing
- Explore Advanced Cisco Unified Border Element Dial-Peer Features
- Cisco Unified Border Element SIP Header and SDP Manipulation
- Cisco Unified Border Element Signaling and Media Bindings
- Cisco Unified Border Element Troubleshooting
Labs:
- Analyze SIP, H.323, and Media Protocols
- Troubleshoot SIP and Media Protocols
- Implement Cisco Unified Communications Manager Supplemental Services
- Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
- Configure Device Mobility
- Troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure Cisco Unified Communications Manager Extension Mobility
- Troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure Cisco Unified Mobility
- Troubleshoot Cisco Unified Mobility
- Implement Endpoints in Cisco Unified Communications Manager Express
- Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
- Implement Calling Privileges in Cisco Unified Communications Manager Express
- Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
- Implement Globalized Call Routing
- Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
- Implement MGCP Fallback and Survivable Remote Site Telephony
- Implement Call Admission Control
- Implement a URI-Based Dial Plan for Multisite Deployments
- Troubleshoot Globalized Call Routing
- Troubleshoot Call Admission Control
- Implement Global Dial Plan Replication
- Implement Cisco Unified Border Element
- Troubleshoot Cisco Unified Border Element
