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Implementing Cisco Collaboration Applications Training Course |...

  • CMDBID 113736
  • Course Code CLICA
  • Duration 5 Days
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Cisco Unified Collaboration Course

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Overview

Implementing Cisco Collaboration Applicationsis a practical training course for teams that need structured, instructor-led skills in Implementing Cisco Collaboration Applications, Configuring, Troubleshooting Cisco Unity Connection. CourseMonster has rewritten this summary to make the page clearer for learners, managers and search engines while preserving the key learning outcomes.

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator
. Explore more IT technical traininghere

Useful links: Cisco Learning Network | Data and Analytics training at CourseMonster | CourseMonster course page

CourseMonster SEO course note: Implementing Cisco Collaboration Applications Training Course | CourseMonster has been positioned as a practical Cisco learning pathway for teams that need searchable, role-based training outcomes rather than a generic course description. The page now highlights Implementing, Cisco, Collaboration, Applications, CourseMonster, certification readiness, workplace application and visible next-step links so learners can compare this course with related CourseMonster programmes.The course is listed as 5 day(s), making it suitable for structured team scheduling.It is especially relevant for this course is designed primarily for professionals in the following job roles: collaboration engineers collaboration administrators

Related CourseMonster courses: Designing Cisco Data Center Infrastructure Training Course | CourseMonster | Implementing and Operating Cisco Data Center Core Technologies | Troubleshooting Cisco Data Center Infrastructure Training Course | CourseMonster

Browse the vendor/category pathway: Cisco training courses on CourseMonster

Audience

This course is designed primarily for professionals in the following job roles:

  • Collaboration engineers
  • Collaboration administrators

Skills Gained

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

Useful links: Cisco Learning Network | Data and Analytics training at CourseMonster | CourseMonster course page

Additional workplace outcomes: Participants can explain where Implementing Cisco Collaboration Applications Training Course | CourseMonster fits in a wider Cisco skills roadmap, identify related certifications or follow-on courses, and apply the concepts to real project, operations or service delivery scenarios.

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  • Understanding Cisco Collaboration Foundations (CLFNDU)

Outline

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring

Lab Outline

  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring
. Explore more IT technical traininghere

Useful links: Cisco Learning Network | Data and Analytics training at CourseMonster | CourseMonster course page

Suggested learning path: After this course, compare related options via the links in the overview and the Cisco training category.

Certification

This course is available now and is part of the Cisco Next Level Certification restructure. The exam for this course will be available from the 24th February 2020. This is a preliminary outline, as such, it is subject to change without notice.

Confirm current exam requirements with Cisco Learning Network.

Is Implementing Cisco Collaboration Applications CLICA right for me?

This course is for learners who want structured, expert-led training in networking with practical workplace outcomes.

What will I learn on Implementing Cisco Collaboration Applications CLICA?

You will build practical networking skills, understand key concepts and apply the course outcomes in real workplace scenarios.

Does Implementing Cisco Collaboration Applications CLICA include exam preparation?

Yes, this course supports certification or exam preparation where included in the selected delivery option.

What should I do after Implementing Cisco Collaboration Applications CLICA?

Compare related CourseMonster courses and follow-on pathways to choose the best next step for your role or team.

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

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