Information Storage and Management (ISM) is a unique course that provides a comprehensive understanding of the various storage infrastructure components in data center environments. It enables participants to make informed decisions on storage-related technologies in an increasingly complex IT environment, which is fast changing with the adoption of software-defined infrastructure management and third platform technologies (cloud, Big Data, social, and mobile technologies). It provides a strong understanding of storage technologies and prepares participants for advanced concepts, technologies, and processes. Participants will learn the architectures, features, and benefits of intelligent storage systems including block-based, file-based, object-based, and unified storage; software-defined storage; storage networking technologies such as FC SAN, IP SAN, and FCoE SAN; business continuity solutions such as backup and replication; the highly-critical area of information security; and storage infrastructure management. This course takes an open-approach to describe all the concepts and technologies, which are further illustrated and reinforced with EMC-related product examples.