course overview
Overview
Design thinking refers to creative strategies designers use during the process of designing. It is an approach to resolve issues outside of professional design practice. Design thinking in business uses the designer's sensibility and methods to match people's needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.
Our two day class features five breakout projects aimed at giving the participants the abilities to implement strategies for immediate use after the class.
Skills Gained
2 days
Outline
Outline of Essentials of Design Thinking Training LO1 – The Design Thinking Process
Design Thinking in 5 Minutes
The Design Thinking Triangle
Design Thinking & Agile
Design Thinking Process
LO2 – Working as a Team
Design Thinking Golden Rules
Design Thinking Roles
Mindset Cards
Constructive Feedback
Divergence
Convergence
Telescoping
Visual Thinking
LO3 – Phase 1: Comprehension
Ecosystem Basics
Ecosystem Map
In-Depth Interview
Journey
Persona
Generating Insights
Comprehension Phase Iteration
LO4 – Phase 2: Ideation
Ideation Basics
Reformulating Challenges
Generating Ideas
Crazy 8s
Design Principles
Evaluation Matrix
Concept Map
Ideation Iteration
LO5 – Phase 3: Prototyping
Prototyping Basics
Journey (Part 1)
Journey (Part 2)
Business Model Canvas
Body Storming
Paper Prototype
Interactive Prototype
Prototyping Iteration
LO6 – Phase 4: Evaluation
Evaluation Basics
Concept Test Basics
Concept Test Feedback
User Test Basics
User Test Planning
Task Analysis
Experience Analysis
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.